Unfortunately, this problem is not reproducing on our side. Perhaps it could’ve happened just once. But in case you experience it over again, to solve this, first please make sure the plugin and the elements have been configured properly. If everything is ok, there should be no problems. Also, try check your browser settings as it might be an issue in browser itself. However, if the gap still appears, you can add our [email protected] account to your collaborators list in Settings -> Collaboration of your application. Additionally, please tell us the name of your app and page name where you are developing it, so we could investigate the problem inside it and provide a solution asap.
Note: Don’t pay attention to the alert message regarding Professional Plan, as we are an agency and you can easily add us to your collaborators list.