Services Plugins FAQs

Open ai & ChatGPT plugin API key error

Plugins
#21

Hello @cohereandnow ,

Thank you for your message and our apologies for the late reply over the weekend.

To further look into the error and better understand what went wrong in your case, would it be convenient for you to share more details about your use case? Specifically, please provide screenshots and screencasts of your workflow setup—how you set up the new content in the “Generate Completion” action, how the issue appears, and the expected result. For screencast recording, I suggest using the Loom tool.

Please record a step-by-step video with the browser’s console enabled, starting from the moment you open the page, go through the workflow, and receive the error. Then share a link with us so we can better understand your use case.

These details will help us reproduce your setup on our side and look into it.

Thank you once again, and I look forward to your reply.

Best regards,
Stefan

#22

Hey thanks. I’ll send you a direct message.

#23

Hello @cohereandnow,

Thank you for your message, I have already replied to your in DM but will write here as well in case other people will encounter the same problem on their end.

Regarding the error you’re encountering, it appears that the JSON format you’re sending to the API is incorrect due to improper character encoding. This typically happens because certain characters (like quotation marks or special symbols) aren’t properly escaped in the JSON string.

To fix this, please ensure that all special characters (such as quotation marks) are correctly escaped. In JSON, double quotes inside a string should be escaped with a backslash (\"). For example, the text you provided should look like this:

... \"Complete Spiritual Mastery,\" ...

Could you please check this on your end and let me know if it resolves the issue?

Thanks, and I look forward to your reply.

Best regards,
Support Team
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