Services Plugins FAQs

Open ai & ChatGPT plugin API key error

Hello @cohereandnow ,

Thank you for your message and our apologies for the late reply over the weekend.

To further look into the error and better understand what went wrong in your case, would it be convenient for you to share more details about your use case? Specifically, please provide screenshots and screencasts of your workflow setup—how you set up the new content in the “Generate Completion” action, how the issue appears, and the expected result. For screencast recording, I suggest using the Loom tool.

Please record a step-by-step video with the browser’s console enabled, starting from the moment you open the page, go through the workflow, and receive the error. Then share a link with us so we can better understand your use case.

These details will help us reproduce your setup on our side and look into it.

Thank you once again, and I look forward to your reply.

Best regards,
Stefan

Hey thanks. I’ll send you a direct message.

Hello @cohereandnow,

Thank you for your message, I have already replied to your in DM but will write here as well in case other people will encounter the same problem on their end.

Regarding the error you’re encountering, it appears that the JSON format you’re sending to the API is incorrect due to improper character encoding. This typically happens because certain characters (like quotation marks or special symbols) aren’t properly escaped in the JSON string.

To fix this, please ensure that all special characters (such as quotation marks) are correctly escaped. In JSON, double quotes inside a string should be escaped with a backslash (\"). For example, the text you provided should look like this:

... \"Complete Spiritual Mastery,\" ...

Could you please check this on your end and let me know if it resolves the issue?

Thanks, and I look forward to your reply.

Best regards,
Support Team
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Hey @Daniel.P @Stephan, just got around to checking this.

I watched your video and I’m still confused on how this works. I created a loom video showing what I’d like to do. Would you be able to respond with a loom video showing how to do this? Thanks.

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Hello @cohereandnow,

Thanks for reaching out!

Regarding your question on retrieving the message itself, you will need to use the “Content” field from the “Retrieve message” JSON response.

We’ve also set up an example on our demo page editor using the assistant’s responses, which you can check for further reference to see how it’s configured: Ezcodedemo2 | Bubble Editor

Hope this proves helpful. Please let me know about your progress or if you have any other questions.

Best regards,
Support Team
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I got the following error when I set that. Here’s a video.

I want to clarify that I’m trying to create a conversation thread. Not just generate a single response from an assistant. I couldn’t find an example in your demo page that seems to do this. The assistant flow in your demo page is quite confusing since there’s no way a user experience would be set up the way it is. Shouldn’t all those actions just be in one workflow?

The service OpenAI - Retrieve message (Beta)  just returned an error (HTTP 404). Please contact the plugin author directly for feedback. Raw error:

{
"error": {
"message": "No message found with id 'sanitized28'.",
"type": "invalid_request_error",
"param": null,
"code": null
}
}

You can see in this video that the error fires on the Create thread action.

Hello @cohereandnow,

Thanks for your message.

Regarding the error message you’re seeing: it occurs when the plugin tries to look up a message using an ID that doesn’t exist in OpenAI’s records. After reviewing the first video you shared, it appears you may be using an incorrect thread_id or message_id. Please double-check your setup to ensure you’re using the correct values.

As for your other questions, it seems like you’re working on a specific workflow. Keep in mind that the plugin integrates the Chat GPT API architecture within Bubble.io. If you want to work specifically with assistants, there are dedicated actions available to help you create them.

If you need further assistance building your app, we offer Customization Services—from creating an app from scratch to developing specific functionalities. Feel free to fill out the form on our website, and one of our managers will get in touch with you shortly.

Thanks for your understanding. If you have any other questions, please let me know.

Best regards,
Support Team
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