Services Plugins FAQs

3D Cards (with the Parallax Plugin) Don't Work on Mobile Device?

Hi. I just purchased the Parallax with 3D Cards plugin. Interested mostly in the cards.

They work great on the laptop, but on mobile (current iOS, Safari or Chrome) they do not function properly. There is no 3D movement. The only thing that happens is the image may flatten (vertical height reduced, squashing the image).

Is this something you can fix? Had planned to use it in an app releasing soon. If not fixable, please let me know as this plugin would not then be useful to me. Thanks!

Ron

Hello, @ron
Thanks for reaching out.

We are sorry for the inconvenience you have faced with our plugin. Please allow me to check the card movement functionality and to revert with feedback ASAP.
Thanks for the understanding.

Best regards,

Thank you, Ecaterina. Look forward to hearing about what you find out!

1 Like

Hello, @ron
Thanks for your patience.

By this message, I would like to notify you that we have fixed the Cards displaying on the mobile devices and updated the plugin. Please note that the cards change their position by double-clicking on them.

Please upgrade the plugin to the latest version (Version: 1.6.0.) and give it a try :slightly_smiling_face:

Hope it will help you.
Best regards,

Ecaterina, thanks!

I updated the plugin and it’s all working much better now. Thank you for your and your team’s attention to this. Very much appreciated.

Ron

1 Like

Hello, @ron
Happy to hear it.

If you like our plugin, could you please rate it by going to the Plugins tab in Bubble editor? You can find the plugin by name and give it as many stars as it deserves :smiley:

The more feedback we get, the more motivated to build great plugins :smiley:
Thanks! :pray: