Services Plugins FAQs

Advanced Audio Player Plugin Issue

Hi I need to start a workflow based on when the Advanced Audio Player is playing and/or when its paused. There is no option to do this as the only two events the plugin offers is “when Audio Player Ended or Audio Player Error”. I tried to create an event for when condition is true → player is currently playing-> change data field, but I can’t select the audio player as an element.

Hi @eddie2 ,

Thank you for reaching out and for your recent purchase! :blush:

Indeed, the plugin element currently doesn’t have a dedicated “Audio Player is Playing” workflow event. However, you can achieve the desired functionality with a practical workaround:

  1. Use the “Do When Condition is True” workflow action.
  2. Set the condition to Audio Player → Currently Playing is ‘yes’.
  3. Ensure you set the “Run This” option to Every time to continuously track the state.
    image

This should allow you to trigger workflows based on the player’s state effectively!

If you have any additional questions or need further assistance, feel free to ask.

Looking forward to your feedback! :pray:

Best regards,
Support Team
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Hey! Thank you for the response. I’m not able to set that workflow because the Audioplayer is inside of a repeating group and thus it wont allow me to select it as an element (or atleast that’s why I’m assuming it wont allow me to reference it as an element)

Any thoughts on getting around this?

Hi @eddie2,

Thank you for your message! :blush:

I’ve replicated your use case and can confirm that it is indeed possible to set up this workflow action, even if the Audio Player is inside a repeating group. To help clarify, I’ve recorded a Loom video demonstrating the exact steps to configure this.

Please take a look and let me know if it works for you or if you have any other questions!

Looking forward to your feedback! :raised_hands:

Best regards,
Support Team
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Hi @eddie2 ,

I wanted to check if you’ve had a chance to review the previous steps.

If you’re still experiencing any problems, please feel free to share a Loom video with us. We’re here to help and would love to assist you in resolving the issue.

Looking forward to your reply!

Regards,
Support Team
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