Services Plugins FAQs

Agora bug trying to connect

Hey !

I got this error when I try to connect to the room :

What should I do ?

Hi @corentin.schmidtenkn,
Thanks for reaching out and sorry for the experience you faced. :pray:

In order to help you with resolving the issue, I need to understand how exactly you’ve configured the plugin.
Would it be convenient to share more details related to the reported issue?
Namely: screenshots and/or screencasts of your setup - workflows, plugin settings (for the screencast recording, let me please suggest using the Loom tool).

Meanwhile, please compare your setup with the plugin demo page to see if a required field is not missing.

Looking forward to your reply.
Best regards,