Services Plugins FAQs

Agora Cloud Recording


When I use stop Recording API, It shows “failed to find worker”


Please help me to solve this problem

Hi @hiepduc240899,

Thanks so much for reaching out to us!

Could you please confirm if you are using our Agora Streaming & Video Conferencing Plugin? If you are, could you please send me a video recording using, showcasing how you have set up the plugin, including plugin element settings, action settings, and cloud recording settings?

If you are not using our plugin, unfortunately, I won’t be able to provide much assistance. I can redirect you to the Agora documentation for Cloud Recording to double-check if you have correctly followed all the steps!

Hope to hear back from you soon :pray:

Best regards :sunflower:

Hi @hiepduc240899,

Hope you are doing well!

Please take this as a reminder to my previous message. I would love to assist further with the issues you experienced. If you could reply with answers to the questions above, it would allow me to assist you better :pray:

Best regards :hibiscus: