Services Plugins FAQs

Agora RTC Plugin can't get screen sharing working

Hi all,

I’ve downloaded this plugin for a client but we cannot get screen sharing working at all. This is our current setup:



This just gives us two cameras, one for our student and one for our tutor. The agora rtc element in the top right shows the current users camera, but no screen share. Any advice on how to get this working?

Thanks

Hey @cha_james ,
Thank you for contacting us.

Our team noticed that you contacted us on the forum and in the mail (where we have already replied).
I will also reply here on the forum, but please, next time write only in 1 place, so as not to create confusion.
Rest assured, we see your message in any channel of communication :blush:

Currently, the Agora Plugin does not provide a specific event that triggers when screen sharing starts. To enable screen sharing properly, I recommend the following approach based on the developer’s guidance:

Use the “Generate Agora Token” action to generate a token.

Then, in the “Join Agora RTC” action, set the “Token For Screen+Camera” field with the token generated by the previous step.

Also, make sure the token you generate is valid for both camera and screen sharing (often referred to as “Token for Both Screen and Camera”).

This should help you enable screen sharing alongside camera streaming without causing errors.

Best Regards,
Anton

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