Services Plugins FAQs

Air Calendar mojibake (Hebrew)

Plugins
#1

Hello,

When using AirCalendar with Hebrew, I encountered two issues of mojibake characters appearing with no reason.

  1. Just above 7:00, the title of the view at the right - there are some unknown characters.
  2. While selecting a date range, an unknown letter A (with some mark) appears. You can see it below the 09:00-08:00 event.

Please check it out.

Thank you, Yotam

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#2

Hi @yotamr17 otam,

Thank you for your message and purchase.

We carefully tested our plugin demo page and didn’t encounter similar issues on it. Can you please confirm that you are using the last version of the plugin (since this question was already addressed in previous plugin updates), if not please update the plugin inside your app to the latest version and let us know if the issue will be fixed.

In case the issue persists on the last version, please provide additional details, your setup, plugin element configuration, workflow used, and a step-by-step video (we recommend using the loom tool) to explain in more detail.

Thank you and we’re looking forward to hearing from you soon.

Happy holiday season ahead. :christmas_tree:

Best Regards.

#4

Hi Vasile,

Thanks for the response.

I’m happy to say the problem is partially fixed since version 2.71.0

The only issue I still find - when a selection is being made, during the selection the letter A (with some diacritics) is presented below the selected time.
The image from the first message shows an example on the top selection.
I can provide further details if needed. I added you as collaborators (page calendar-test).

Thanks, Yotam

#5

Hi @yotamr17

Thank you for your reply, we checked once more with the dev team and did not encounter any problems on the plugin demo page.

To understand better what went wrong inside your app with our plugin, please send us the link to your editor, the name of the page, the group where the plugin element is located, the workflow used, and steps to replicate the issue on our side.

Thank you and we’re looking forward to hearing from you soon.

Have a nice day.
Best regards.

#7

Hello,

To replicate the issue, please go to this test page and make a selection in the calendar. You should see the letter A (with some sign above), which shouldn’t be there.

Here there is a video that captures the problem:

Thanks, Yotam

#8

Hi @yotamr17,
I hope this message finds you well,

We’ve passed the info to the dev team and they will verify it and we will get back to him once we have any updates.

Thank you for your patience and understanding :pray:
Warm Regards,

#9

Hi @yotamr17,
I hope this message finds you well, sorry for the delay over the weekends

To assist our development team in resolving the issue you’re experiencing more effectively, could you please grant us access to your Bubble editor?
This will enable our developers to closely examine the configuration and replicate the issue, thereby greatly improving the chance and the rate of solving this issue.

To add our Support Team as a collaborator, please follow these steps in the Bubble Editor:
Settings > Collaboration > Add email support@zeroqode.com . Please note that you may receive a warning message regarding the plan, but since Zeroqode is on an Agency plan, you can easily add us to your collaborators.

Your cooperation is greatly appreciated :pray:
Best regards,