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Air Calender not working

Plugins
#1

Dear,

I bought the air calender plugin and it is not working with the following error message, please help.

The plugin Air Calendar (Full Calendar 5.9.0) / element AirCalendar threw the following error: ReferenceError: moment is not defined at eval (PLUGIN_1553798969094x282191533018710000/Air-Calendar–Full-Calendar-5-9-0—update–AirCalendar-.js:8:5) at https://luma-1.bubbleapps.io/package/run_debug_js/cd049a919196cef22caa095cbeb9f7885a503f1035664668f63eb826dbcb553e/xfalse/x21/run_debug.js:11:2807074 (please report this to the plugin author)

22:11:04

Element AirCalendar main

The plugin Air Calendar (Full Calendar 5.9.0) / element AirCalendar threw the following error: ReferenceError: moment is not defined at e.eval [as initialize_fn] (PLUGIN_1553798969094x282191533018710000/Air-Calendar–Full-Calendar-5-9-0—initialize–AirCalendar-.js:67:5) at https://luma-1.bubbleapps.io/package/run_debug_js/cd049a919196cef22caa095cbeb9f7885a503f1035664668f63eb826dbcb553e/xfalse/x21/run_debug.js:11:2806807 (please report this to the plugin author)

#2

For your information:-
My bubble latest verison of 21 (with repsonesive page)
and
Air Calender version is lastest 2.47.0

After uninstall and reinstall the plugin now I have the following error:
The plugin Air Calendar (Full Calendar 5.9.0) / element AirCalendar threw the following error: ReferenceError: FullCalendar is not defined
at instance.data.fn_initializeCalendar (PLUGIN_1553798969094x282191533018710000/Air-Calendar–Full-Calendar-5-9-0—initialize–AirCalendar-.js:88:9)
at eval (PLUGIN_1553798969094x282191533018710000/Air-Calendar–Full-Calendar-5-9-0—update–AirCalendar-.js:497:23) (please report this to the plugin author)

#3

Hi @dreambiggg.thomas, thanks for reaching out, and sorry to hear about encountered difficulties.

The above-mentioned error might appear due to missing values in calendar element fields. During the plugin setup, allow me to recommend using for guidance plugin:

Hope this helps. If any issues will persists, please let me know and share more screenshots with the setup details.

Regards,

P.S. We’ve noticed your plugin review about the error on the plugin display. Kindly consider the advice shared above and see if the plugin is working properly now.
We would be grateful if you may consider this reason and change your plugin review, available on the marketplace page.

#4

Dear Serg,
Thanks for your reply.
To be honest it is not the first time I used this piugin. For the other app I use to suscribe this plugin.
But this one I paid one off price to buy it. I doubled check all mandatory fields are presented. Please find attached photo for your reference.
Even more strange it works on my mobile phone version. but it failed when I use my Macbook to open it.
Please help asap I need to present this to my client this Saturday.

air calendar bug
air calendar bug1200×1600 123 KB

#5

@dreambiggg.thomas, thanks for the reply.

For a better understanding of your case, please add our Support Team email to the list of collaborators to your application and provide us a link to your application (as well as let us on which page and under which user we can replicate your case).
This will allow us to check your settings and run some tests to fix the mentioned problem.

To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:
Settings > Collaboration > Add email support@zeroqode.com

Note: avoid the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.

Looking to hear you soon.

Regards,

#6

Dear Serg,

Here is my link Bubble | No-code apps.

However, as I am only using a personal plan, I think I cannot add any collaborators.

#7

I am not sure if you can access my application as I cannot add you as the collaborators?

#8

Dear Serg,

I tried my best to try to make it work but it failed.
I try to isolate all the other factor and make a clean page only have the aircalendar elements. but it still failed with the following error:-
The plugin Air Calendar (Full Calendar 5.9.0) / element AirCalendar threw the following error: ReferenceError: FullCalendar is not defined
at instance.data.fn_initializeCalendar (PLUGIN_1553798969094x282191533018710000/Air-Calendar–Full-Calendar-5-9-0—initialize–AirCalendar-.js:88:9)
at eval (PLUGIN_1553798969094x282191533018710000/Air-Calendar–Full-Calendar-5-9-0—update–AirCalendar-.js:497:23) (please report this to the plugin author)

I already defined start time, end_time, all_day, eventid, eventitle.

For your easy reference, this is my single item air calender page.

Really appreciate your help as I have a confirmed demo on the coming Saturday afternoon time!

Thanks for your helpl in advance!

#9

Good News, I made some progress.

I figure out AirCalender has conflict with AirDateTime picker plugin.
Once I upgraded the AirDatetime Picker to latest 3.53.0. it works fine on Macbook Chrome.

However, it still not showing the air calender on mobile device.
You can still use the following link to debug.

Thanks for your effort and looking forward to hearing from you soon.

#10

I downgraded to air calendar version 2.35.0 problem fixed.

Thansk for your help anway

#11

Hi @dreambiggg.thomas, thanks for letting us know about the found solution.

Still, please let us know on which type of device and browser you’ve got the error, so we would be able to replicate it on our side.

Looking forward to your reply.

Regards,

#12

I am using Huwai P30 pro with Chrome browser.
I noticed that it could be relating to router, as if I use mobile data then it works fine,

#13

Hi @dreambiggg.thomas, thanks for your reply.

Indeed, the bandwidth & device capacity may influence the proper load of the page and elements on it.

Considering the identified cause, we would be grateful if you can remove or change your review on the plugin, available on the marketplace page: Air Calendar (Full Calendar 5.9.0) Plugin | Bubble

Of course, if there will be any other questions that I can help with about our products, please let me know.

Have a great weekend ahead!
Regards,