Services Plugins FAQs

Air Chart Plugin - Problem with Real Data and more than 3 series

Plugins
#1

Hello guys,

thx for a great work on Air Chart plugin! I use the paid version of it and really love it! :blush: However, today I noticed a problem that hinders me in the further development of my application: if I want to display more than 3 series in a bar chart, I use “Append new series” action within “Chart is drawn” workflow as suggested by the documentation. And it works, but unfortunately, thereby, the chart loses it real-time property. So, if a user creates a new point in the database that should be displayed on the chart, it is not visible until the user reloads the page. It is quite strange behavior because usually Air Chart charts are real-time and react immediately to the changes in the database.

Is it a bug? Or is there any workaround?

For my app I really need a bar chart with 5 series that are real-time.

Best and thx in advance

Paul

#2

Hello @paul.springer2403,

Thank you for reaching out to us.

I’ve conducted some tests and was able to replicate the issue you described. Interestingly, this seems to be specific to the Bar Chart, other charts are working fine with “live changes” after new series are appended. I’ve forwarded all the necessary information to our development team for further investigation and to find a resolution.

We sincerely apologize for any inconvenience this may have caused you. Could you also inform us which plugin you are using, Lite or Pro? This will help us prioritize the implementation of the fix accordingly.

Thank you once again for bringing this matter to our attention. We look forward to your response. :pray:

Best regards,
Stefan

#3

Hello @Stephan,
Thank you very much for a quick reply and your help! I’m using the Pro version.
Best
Paul

1 Like
#4

Hello @paul.springer2403,

Thank you for your valuable feedback, we truly appreciate it. :hugs:

Today, we’ve released of a new plugin version that introduces several enhancements, that include the option to render each line as dotted for some Charts, and the addition of decimal numbers when the Y-axis has smaller values.

Your request regarding live changing the chart values is presently under review by our development team, and I will inform you as soon as we have any updates.

If you have any further questions or suggestions in the meantime, please don’t hesitate to reach out. :pray:

Wishing you a wonderful day ahead!

Best regards,
Stefan

#5

Hello @Stephan,

thx for the update! I hope the bug with non-real-time values in bar charts with more than 3 series can be also resolved soon since I need it to work properly for our next release in 2-3 weeks.

Best and a great day

Paul

1 Like
#6

Hello @paul.springer2403

Thank you for your message.

Rest assured, we’re working on the resolution of the mentioned inquiry, and anticipate having it fixed well before the 2-3 week timeframe. We’re committed to ensuring that the update seamlessly addresses various use cases.

We appreciate your keen observation and collaboration. :pray:

Best regards,
Stefan

1 Like
#7

Thank you very much😊

1 Like
#8

Hello @paul.springer2403,

I hope this message finds you well.

After a thorough review of the problem you’ve encountered with real-time data updates when appending new series, we’ve identified that this problem is due to inherent limitations from both the Bubble platform and the underlying library used in our plugin.

Specifically, the library currently lacks support for selectively removing or updating individual series within the chart. Additionally, Bubble’s framework restricts dynamic updates to the chart without a complete refresh.

Given these constraints, our plugin’s current implementation adheres to the functionalities that are presently available. We sincerely apologize for any inconvenience this may cause you. Please be assured that we are continuously exploring ways to enhance our plugins, and we will promptly inform you of any relevant updates. :pray:

Should you have any further questions or require assistance, please do not hesitate to reach out. Wishing you a great week ahead!

Best regards,
Stefan

#9

Hi @Stephan

I’m very sad to read it. Unfortunately, it would make the plugin unusable for me. Isn’t it possible to simply allow 5 or 6 series to define in the corresponding bar chart element?

Currently it is only 3 and for my application I need 5 stacked series.

Best
Paul

1 Like
#10

E.g. I noticed that Chat JS Plugin allows definition of up to 6 series in the chart element.

1 Like
#11

Hello @paul.springer2403,

Thank you for your message.

I have reviewed your request and forwarded it to our development team to explore potential solutions. I will update you with any new information as soon as it becomes available. :pray:

With the current plugin, it is also possible to add as many lines as you want using the “Append new series” action. However, I understand that you need the ability to dynamically change the values and have them displayed immediately.

If you have any other questions or need further assistance in the meantime, please do not hesitate to reach out.

Thank you once again for your cooperation and patience.

Best regards,
Stefan

#12

Thank you very much @Stephan for a quick reply!

1 Like
#13

Hello @paul.springer2403,

You’re very welcome! :blush:

Please feel free to reach out if you have questions about any other Zeroqode products while we wait for updates on this matter. :pray:

Wishing you a great day ahead!

Best regards,
Stefan

#14

Hello @paul.springer2403,

I hope this message finds you well.

Thank you for your patience while our development team evaluated the feasibility of expanding the series capacity for the bar chart element. For the time being, it was decided to add this suggestion to our list of potential future enhancements, as implementing it would require significant changes to the plugin. We will keep you updated if such feature will be implemented.

I apologize for any inconvenience this may cause, if you have any other questions regarding our plugins, please don’t hesitate to reach out. :pray:

Wishing you a wonderful weekend ahead.

Best regards,
Stefan

#15

thank you very much @Stephan!

1 Like