Services Plugins FAQs

Air color picker not working

I have been using the air color picker for quite some time now but the plugin has suddenly stopped working for me.
Currently, it appears as shown next to the text:
image

Previously, it appears as shown:
image

Is there something wrong in my settings or something? I didnt edit anything on my settings. Or is it because there is a limit to how many Air Color Pickers that can be used per project?

Hello @zachary,
Thank you for reaching out.

We’ve checked the plugin functionality on our end and it works properly. Therefore, I would like to ask you to provide us with the details of your setup (screenshots, video recordings) so that we can investigate the issue and try to replicate your use case.

Also, could you please try to remove the plugin element and place a new one?

Looking forward to your reply. :pray:t2:

Best,
Gulce

My element’s properties after adding it to my page:



My current plugin version:

Newly spotted. In preview mode, there is a bug. (This page ONLY has this color picker and some texts):

Hi @zachary,
Sorry for the late reply due to the weekend. :pray:t2:

Unfortunately, the issue is not reproducing on our side. Would it be convenient for you to share access to your app so I can take a look? For this please add our support@zeroqode.com email as a collaborator of your app (disregard the warning, our email can be added to the collaborator list even if your app is on the Free plan). And please let me know the page name where the issue is found.

Thanks!

Gulce