Services Plugins FAQs

AirCalendar timezone bug

Hey, I just found a BIG bug with the timezones and I made a loom video. Would great if you could help me with that.

best regards
Paul

Hello @nocode.paulg, :wave:

Thank you for making the effort to document the issue with a Loom video. Unfortunately, I’m unable to view the full video as it appears only as a GIF. Could you please share the link to the Loom video separately?


Looking forward to your response so we can address this effectively. :pray:

Best regards,
Daniel.

Hey, yes of course :slight_smile: Thats the link: DigiDo's Software Time Zone Issue | Loom

Loom Video

1 Like

Hello Paul @nocode.paulg, :wave:

Thank you for sending the video and explaining the issue. To further assist you, please share access to your app so our developers can take a closer look. For this please add our support@zeroqode.com email as a collaborator of your app (disregard the warning, our email can be added to the collaborator list even if your app is on the Free plan). And please let me know the page name where the issue is found. This will help our team to directly inspect the relevant parts of your app.

Looking forward to your reply so we can resolve this.

Best regards,
Daniel.

Hey Daniel,

I invited you. Please be VERY careful because the app is already launched.
It´s a one page app so everything is on the index page.

best regards and have a a nice day,
Paul

1 Like

Hello Paul @nocode.paulg, :wave:

Thank you for providing access to your app. We’ll handle everything with the utmost care.

I will review the issue with our development team and ensure we proceed cautiously to avoid any disruptions to your live environment. I’ll keep you updated with our findings.

Have a great day as well. :slightly_smiling_face:

Best regards,
Daniel

1 Like

Hey Daniel,

how is everything going so far? Didn‘t hear anything from you :smile:

best regards
Paul

Hi Paul @nocode.paulg! :wave:

I’m pleased to inform you that Air Calendar plugin was updated, and the latest update is version 2.93.0. - “Owner’s timezone” field made dynamic. which addresses your request. We hope this enhancement will meet your needs and look forward to hearing your feedback. Please update to the latest version to benefit from this improvement!

Please let me know if everything works well inside your app.

Looking forward to your reply! :slightly_smiling_face:

Best Regards,
Daniel

Sounds great, thank you. Going to try it later and then send you a message

1 Like

Hey Daniel,

so I just tried it and it workes, except of three problems.
Just made another Loom video. Would be great if you could fix everything.
Loom

best regards,
Paul

Hi Paul @nocode.paulg, :wave:

Thank you for the video and for explanations. We will check it and will get back to you.

Best regards,
Daniel

1 Like

Thank you very much :slight_smile:

Hello @nocode.paulg, :wave:

To ensure that the time zone is saved correctly, please follow the setup shown in the screenshot:


So, the timezone offset seconds should not be added as it was done on the demo page because the plugin handles timezones better on its own. The event dates will be saved in the database with the new time zone, ensuring they are always displayed correctly on the page.

By doing this, the events will retain the correct time zone information when saved and will display accurately on the page in different time zones.

About a recursing error in the console as mentioned in your video: please try this setup with the previous version of the plugin before the update. If this resolves the issue, we consider reverting the plugin to its earlier state.(when “Owner’s timezone” was a dropdown, not dynamic)

Please let us know if this helps, we couldn’t try this setup in your app because we don’t have access anymore. :pray:

Best regards,
Daniel.

Hey Daniel,

hope you´re doing great.
I tried it another time but there is an old/new problem now. Hope you can help me with that.
Loom

I´m happy to hear from you and best regards,
Paul

1 Like

Hi Paul @nocode.paulg, :wave:

I hope you’re doing great too.

Our devs tried replicating the issue on this test page: Seanhootsdemopro | Bubble Editor and everything works fine on our end.

The problem you’re experiencing is most likely related to how new events are being saved to the database. Please try adding new events with the offset value. However, when modifying existing events, it should be done without the offset.

If the issue persists, you can grant us access to your app (now we don’t have it), and we’ll take a closer look to help you fix it.

Looking forward to your response.

Best regards,
Daniel

Hey Daniel,

I tried but couldn’t get it to work. It would be great if you could set it up for me on the index_test_kalender page and then tell me how you did it so that I can understand it and add it to the index page myself.

I have now given you access again.

best regards,
Paul

Hi Paul @nocode.paulg, :wave:

Our devs have fixed the issue on your test page. Here are the steps they took:

  1. In the “Popup - Add task - Overview” element, they changed “Date end” and “Date start” to show the time in the selected timezone:
  2. On the “Add task” button click, they added the offset when the events are added to the database:

Please check the changes on the index_test_kalender page and let me know if you have any questions. I have checked and now it works as expected. You can now replicate these steps on your index page. I hope this helps!

Best Regards,
Daniel

Now everything is working perfect, thank you :slight_smile: Great support :+1:t3:

Have a nice day

1 Like

Hi Paul @nocode.paulg, :wave:

I’m glad to hear everything is working perfectly now! Thank you for your kind words. :smiling_face:

Please feel free to reach us again when you need some help or assistance. :slightly_smiling_face:
​
If you’re enjoying our plugins, we’d love for you to rate them. Simply go to the Plugins tab in the Bubble editor, search for the plugin by name, and award it the stars you think it deserves. Your support would mean a great deal to us!

Furthermore, if you’re willing to share your entire experience with Zeroqode, we invite you to do so at: Review. Your feedback is incredibly valuable to us and the Bubble community, as it motivates us to continue developing outstanding products and maintaining excellent customer service. :blush:

Thank you again, and I wish you an amazing day ahead.

Best wishes,
Daniel