Services Plugins FAQs

Android Login not Working?

Hey everybody,

For some reason, users that are on Android are unable to login to their admin/mobile pages. I’m using the Google Nexus 6 as an example, and whenever I press the login button with the correct credentials, nothing happens: Loom | Free Screen & Video Recording Software.

Here’s the workflow:

  1. User clicks on top right icon to open pop up
  2. Pop up opens, login inputs show.
  3. When a user presses login, it should go to the mobile page (if they’re on their phone), or the admin page (if it’s larger than 750 page width).

This workflow works perfetly on iphones/laptop, but it seems like androids are not friendly for this - does anybody know how to fix this?

Screen Shot 2020-10-13 at 12.21.30 PM

Hey, @kaito!

Thanks for reaching out!

To make it work you need to set ">= " or “<=” in one of the conditions, because when it is set just “>” or “<” none of the conditions will work when the width will be 750.

Hope this helps!
Best, Julia.