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App Removed From Google Play Store


#1

Hello,

my app for my website www.chipsstore.com was removed from google play store for the below reasons , even though i uplaoded my app and I have removed all kind of permissons.

> Hi developers at Chips Store,

After review, Chips Store, com.brommko.android.chipsstore, has been removed from Google Play due to a policy violation. This app won’t be available to users until you submit a compliant update.

**Issue: Violation of Usage of Android Advertising ID policy and section 4.8 of the Developer Distribution Agreement**

Google Play requires developers to provide a valid privacy policy when the app requests or handles sensitive user or device information. We’ve identified that your app collects and transmits the Android advertising identifier, which is subject to a privacy policy requirement. If your app collects the Android advertising ID, you must provide a valid privacy policy in both the designated field in the Play Console, and from within the app.

**Next steps: Submit your app for another review**

1. Read through the [Usage of Android Advertising ID](https://play.google.com/about/monetization-ads/ads/ad-id/) and [User Data](https://play.google.com/about/privacy-security-deception/user-data/) policies, as well as the [Developer Distribution Agreement](https://play.google.com/intl/ALL_us/about/developer-distribution-agreement.html), and make appropriate changes to your app. If you decide to collect sensitive user information, be sure to abide by the above policies, and include a link to a valid [privacy policy](https://support.google.com/googleplay/android-developer/answer/113469#privacy) on your app's store listing page and within your app. 
2. Make sure that your app is compliant with all other [Developer Program Policies](https://play.google.com/about/developer-content-policy.html). Additional enforcement could occur if there are further policy violations.
3. Sign in to your [Play Console](https://play.google.com/apps/publish) and submit the update to your app.

Alternatively, you may opt-out of this requirement by removing any requests for sensitive permissions or user data.

If approved, your app will again be available with all installs, ratings, and reviews intact.  

If you’ve reviewed the policy and feel this removal may have been in error, please reach out to our [policy support team](https://support.google.com/googleplay/android-developer/contact/emailappeals?aid=com.brommko.android.chipsstore&t=9139962&ts=BR&email=$%7BEMAIL_ADDRESS%7D&n=Chips%20Store). One of my colleagues will get back to you within 2 business days.

Thanks for helping us provide a clear and transparent experience for Google Play users. 

Regards,

The Google Play Team

> Blockquote

can you please tell me file i need to to open so i can show you my code.


#2

Hello, @chipsstore

Think the best way is to create a Privacy Policy visible to users or remove Advertising ID via Firebase: https://firebase.google.com/support/guides/disable-analytics
Alternatively read through this: https://stackoverflow.com/questions/54600369/how-to-fix-violation-of-usage-of-android-advertising-id-policy-and-section-4-8
which the same what I wrote and try do it.
hope it helps.

Regards,
ZQ Team.


#3

Thank you I’ll put it in the app now.

but my question in which file or script or configxml , so i can copy the privacy policy


#4

a small bump on where to copy the privacy policy in the app.


#5

Hello, @chipsstore

Like I wrote previously, it should be visible to all users accessing the app however where you placed it, it’s up you.
Could be a page with a link to it to access it: my.site.com/privacypolicy
Also may check these tips: https://medium.com/@AndreSand/add-privacy-policy-page-to-your-android-application-54a7ea8f0fc8
https://www.iubenda.com/en/help/11552-privacy-policy-for-android-apps

Cheers,
ZQ Team.


#6

My company owns multiple ad monetised apps and we still have problems with Google from time to time.

Regards,
9Apps Vidmate Cartoon HD