Services Plugins FAQs

AppleSignIn User Data Missing

Plugins
#1

https://docs.zeroqode.com/plugins/sign-in-with-apple-plugin/setup-guide

In following the above setup instructions, I get to Step 1 of the section “Plugin API Configuration”.
When clicking Detect Data, “state”, “code”, and “id_token” are detected but “user” is not.

Without user, I’m unsure of how we will know the email address that was used to sign-in, which is imperative for my software. It would also be nice to know the first and last name of the user, but if that is too complicated, we can skip it for this post.

#2

Hello, @jberry
We are terribly sorry for our late reply to your request.

Firstly, please let me know if you followed all steps from the provided instruction: https://docs.zeroqode.com/plugins/sign-in-with-apple-plugin/setup-guide

Also, do not forget to analyze this one, as were mentioned in the setup guide: What the Heck is Sign In with Apple? | Okta Developer

Seems like the initialization of the plugin was not finished. You need to receive all 4 fields with information after you will press “Sign up” for the first time (Step 6) within your application and will Detect the data, as mentioned in Step 7.

Kindly ask you to let us know when exactly you trying to receive mentioned information.
Best regards,

#3

Hello,
I figured this problem out after several hours of research on my own. Thank you for eventually getting back to me though. The problem was that I needed to revoke my new app in order to get the appropriate response, which was explained here:
https://appleid.apple.com/account/manage

Now, please see the elaborate request for help on my next issue here:

https://forum.zeroqode.com/t/sign-in-with-apple-failure-cannot-convert-to-bubble/

2 Likes
#4

Hello, @jberry
Happy to hear that you were able to check the issue by yourself.

I will check your request in another thread ASAP and will revert with an answer.
Thank you! :pray:

Best regards,

#5

Hi jberry and ecaterina. I’m encountering the same issue here, but as I take over the app on Bubble, and regarding it has already converted to an app on the appstore and googleplay ; I’m kind of reluctant about revoking my app (knowing that as I didn’t create the app and link it to the propoer capabilities, I’m not sure that I could remake it correctly on my own).
Here a screenshot of my raw data (during the detect data step), but jberry’s description ubove is quite evocative.
Thanks in advance

screen apple sign in
screen apple sign in774×491 25.2 KB

#6

Hello, @sortireuuh
Thanks for reaching out.

Unfortunately, I can’t provide you with exact information regarding revoking your app and re-builds, since I don’t know which wrapper you are using.
I could advise you to reach the support team of the wrapper service you are using and ask them about the possibility to rebuild your app.

However, please take into consideration the workaround, provided by @jberry above for fixing your error.

In case it will not help you - let me know. I will be happy to assist you.
Best regards,

#7

Thanks for your reactivity. I’ll be in touch if I learn any interseting insight from them.
Thanks again

1 Like