Services Plugins FAQs

🔴 Audio Player "Howler Lite" (error 403)

Hi guys, @zeroqode1

Just upgraded from 1.3 to 1.7, and got Bubble error message, same error message from 1.4 to 1.7.

I assumed the error has been made on 1.4 (tested on iPhone iOS +16 , OS Mac Safari and Windows Server Chrome)

Hello @johnmark ,
Thank you for contacting us.

We have tested our demo page, which you can visit here: https://howlerpro.bubbleapps.io/
Also, in addition to the demo page, we created a separate page with this plugin and tested it on version 1.7, but also found no error.

To better assist you, could you please provide us with the following:
-Screenshots/Video of your configuration.
-Workflows associated with Howler.Js.
-Any additional details you believe are important for us to replicate and understand your use case.

Thank you for your understanding and cooperation.
Looking forward to your response.

Cheers

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Hi @AntonZ

I’m using the version LITE:

and versions:

Hello @johnmark ,
Thank you for your quick reply.

I apologize for the inaccuracy, in my previous reply I was referring to Howler.JS Lite.
Also, I checked Howler.JS Pro Version 1.12.0 and did not find this error.

Please provide us with more information that I mentioned above so that we can help you with your issue, thanks for understanding.

Looking forward to your response.
Cheers!

1 Like

Hi @AntonZ

I’m not able to press the PLAY button on your demo (no sound). Version 1.3 works perfectly. Bug started at 1.4+

Is there some kind of inaccessible library from North America? 403 status. This is the error:




When I pass from 1.3 to 1.4, this error happened immediately.


Hi @johnmark,
Thank you for sharing additional details.

I’ve carefully verified the plugin and tested the Audio / Sound Player Howler.js Lite Plugin on my side on different OS, MacOS, and Windows, different browsers (Chrome, Firefox, Safari) and devices.

Unfortunatly I wasn’t able to reproduce this error message.
Can you please check our test page on your side and tell us if you get the same error message in the console?

https://plugindemos.bubbleapps.io/version-test/howlerjs
The issue might be related to a specific browser or OS version you are using.

In the meantime, we recommend rolling back to the version that perfectly suits your needs :pray:

I appreciate your understanding and we’re looking forward to hearing from you soon.

Happy holiday season. :christmas_tree:
Regards,

1 Like

Hi @Igor ,

Your demo is working perfectly. I assumed the bug is on Bubble’s side.

SOLUTION
I removed the plugin and installed it again, and it works. All corrupted files have been replaced. I should have done that before… :sweat_smile: but sometimes we forget old tricks.

Happy holiday too.

Thanks guys.

2 Likes

Hello @johnmark,

I hope you had a wonderful Christmas! :christmas_tree:

I’m glad to hear that the solution worked for you.
Don’t hesitate to contact us again if you need any help or assistance. We’re always happy to collaborate. :slight_smile:

Also, if you’re happy with our plugin, we’d really appreciate it if you could leave a rating. Just go to the Plugins tab in the Bubble editor, find our plugin by name, and rate it as you see fit.

Best regards, :pray:

1 Like