Services Plugins FAQs

Audio player playlist

Hello there,
I have purchased the audio player plugin and I am experiencing the following issue:

  1. I have 3 audio files in the db (I will call them 1,2,3)
  2. I have a rg showing the 3 audio files
  3. I set up the plugin and the wf so that if I click on a cell of the rg I can listen to the remaining audio files from this point up to the end
  4. The first time I click on a cell of the rg everything is ok
  5. The issue is that if I click again on the same cell (or on another cell) of the rg the playback sequence is completely wrong
  6. This does not happen if I reload the page

Please tell me if it is my mistake or a plugin problem

Regards
Francesco

Hello, @ambrosoli
Thanks for using our plugin.

We have tested the plugin and all is working well from our side.

First of all, the " Value" in your " Set States" action set incorrect. As we can see from your screenshots, your application will playback messages, but not audio files.

We strongly recommend you use our Demo Page as an example of correct settings. Please carefully analyze the Workflow for every action and replicate it in your application:

Please make all changes and let us know if it works.
Regards,

Hi there,
thx for your reply.
I see that your screenshot is from “Audio radio” plugin, while my issue is related to “Audio Player” plugin.
I think that he 2 architecture are different.
I have followed all the instructions and saw the demo, but i continue to experience this issue
How do I behave? Please help
Francesco

Hello, @ambrosoli
I apologize, I misread the name of the plugin.

Firstly, in the Dynamic Link field, you should include Repeating Group, where are stored your songs. In your case, you indicated the input there you cad play them:

Please use our Demo Page to set up the Element of the plugin ( Audioplayer) in your application.

Also, as I can see from provided screenshots, you created different states, but the general setting of the plugin is much easier - you just need to interact with Plugin’s Element.
Please find the screenshot from our Demo Page with the correct Workflow for the “Play” action:

Hope my answer will help you.
Regards,

Hi,
the problem is not when I play a song, the problem is when I play a playlist! The first time I play the playlist (following your instructions) everything goes well, but if I play it again (without reloading the page) it plays only the last song.
Hope you understand my problem.
Let me know
Francesco

Hello, @ambrosoli
Thanks for the details.

First of all, please note that a few audio files in the Repeating group do not constitute a Playlist.

To create a playlist, you need to put all your tracks in a separate section of your DataBase. In this way, all tracks will be treated as a playlist (one item) for the app.

In your case, as you pointed out yourself, you have several separate tracks placed in the Repeating group.

Also, given the complex logic, you included in your Set States action, the plugin simply does not understand the field it should use for playback.

The plugin is able to play the tracks for the first time, but when the cycle ends, the plugin is not informed that it has to play again.

You have included the Messages list (whose format does not match and is not specified in the data source ), but it can’t be played together with Audio Files.

Please follow our Demo Page ( especially the Plugin Element Workflow) in order to make it correctly.
Regards,

Ok I found the solution: this issue does not happen if I play the palylist from index

Thx anyway
F

1 Like

Hello, @ambrosoli

I’m happy to hear that you fixed your issue and now all is working on your side.

Best regards,