Services Plugins FAQs

[Audio Player Plugin] Audio Player not displaying in full

Hi, we are having an issue with the audio player plugin. The audio players get cut off (especially when loading on mobile). Sometimes if resizes automatically after waiting a couple of seconds, but other times they don’t resize and remains cut off. Is there something we can do about it? Thank you!

Hi @cxiuhui,
Thank you for reaching out, we highly appreciate using the Advanced Audio Player Plugin.

Can you please tell me, are you using the new Bubble’s responsive engine or the old one?
I’ve tested our plugin’s live demo page, which is made on the old responsive engine and unfortunately, I couldn’t reproduce the reported issue. The audio load bar is loading, when the song is playing it is continuing to load on any device.

Looking forward to your reply. :pray:
Best regards,