Services Plugins FAQs

Auto-focus behavior on google doc embed

Hi, I’m using the google doc embed plugin from Zeroqode. The embed is somewhere down below the viewport, and when it loads it scrolls the user down to itself and sets input focus to itself. So the user loads a page, and a couple seconds later it jumps down to the embed.

I don’t see an option to disable this behavior.

I would grant access to the app but it has sensitive data.

Hello @giosegar,

Thank you for reaching out to us.

I’m sorry to hear about the difficulties you’re encountering. To better assist you, could you please provide more details about your use-case? Specifically, we would appreciate screenshots and screencasts that show your workflow setup, the plugin element, the issue you’re experiencing, and the expected outcome. For recording screencasts, I recommend using the Loom tool.

These details will enable us to accurately reproduce your setup on our end and provide a better answer. Additionally, if you haven’t already, please visit our demo page for examples of how to set up the plugin.

Thank you again, and I look forward to your response.

Best regards,
Stefan

Hi @Stephan, here’s a quick loom video walking you through the issue: /share/4230d3c37e2a43bf88f441d862996200

(it doesn’t let me post the loom link, so add loom(dot)com)

Hello @giosegar,

Thank you for your message and for providing the video.

Indeed, after conducting some tests, we also noticed that the page unexpectedly scrolls down to the embedded element. I have forwarded this issue to our development team for further investigation and resolution. I will keep you updated as soon as there is any new information available.

We apologize for any inconvenience this may cause. If you have any other questions or inquiries in the meantime, please don’t hesitate to reach out.

Thank you once again for bringing this to our attention, wishing you a great weekend ahead! :pray:

Best regards,
Stefan

Hello @giosegar,

I hope this message finds you well.

We have reviewed your concern regarding the page scrolling down to the element upon page load. It appears that the tool integrated within the plugin is designed to scroll to the element when in edit mode, and unfortunately, it does not offer an option to disable this behavior. However, you can set it to “display” mode in the settings to prevent automatic scrolling.

We apologize for any inconvenience this may cause. If you have any further questions or concerns, please don’t hesitate to reach out.

Thank you once again, and I wish you a great week ahead!

Best regards,
Stefan

1 Like