Services Plugins FAQs

AWS File doesn't upload

@zeroqode1

When uploading a file to an S3 Bucket using the GUI Uploader the plugin detects the file size and pulls the file name-- but the progress bar never initiates. The upload cancel button is visible, but there’s no upload to cancel and it stays that way until I select remove file.

Do you have any insight at to what might be causing this issue? Thanks in advance for your swift response.

@levon n Is it possible to get a response to this?

Hi @dimitrimanaigo,

Thanks for reaching out and sorry for late response. Let me try to help you here. We have tested it and this issue is not reproducing on our side, unfortunately. Without knowing more about your settings, I can give a hint that might help. Please make sure that the plugin has been configured properly https://docs.zeroqode.com/plugins/aws-file-uploader-plugin, first. If everything’s fine, please check our editor here https://bubble.io/page?type=page&name=aws-uploader&id=zeroqode-demo-02&tab=tabs-1 to preview all settings and workflows, in order to see how it works. Perhaps you could try to replicate it.
However, if you still experience the same or any other issues, please share with us more details like screenshots/screencast of your app, workflow and issue when it is triggered; browser and OS version you are using, console logs in case of errors etc. This way, we can better investigate and get back to you with a solution asap.

Thank you for understanding.

Best,
Alex