Services Plugins FAQs

AWS - File uploader any size uploads to bubble file storage

Hello Folks,

I am uploading file to AWS S3 using this plugin. Some how I notice that 2 files are uploaded to Bubble S3 instead, because files are not saved in configured AWS S3 but in bubble’s own file storage.

This is like a mystery for me that only 2 files uploaded on May 13, 2022 2:11 pm BST, are at wrong place.

Can any one help me to solve this puzzle ?

IS there any way I can trace this ??

Regards,
P

Hello, @poonam
Thanks for the question.

Unfortunately, our team has not encountered this issue before (we have not received such requests before).
The most probable reason for this behavior - is the construction of your page and configuration of the plugin element.
In case you will encounter this issue once again - please try to catch it and record a video reproducing the error.

It will help us to analyze the root cause and investigate it with our team.

Looking to hearing from you soon.
Best regards,