Services Plugins FAQs

AWS File Uploader - Cropping

Help Needed
#1

Hi,
I understand that the plugin allows pre-configuration of aspect ratios such as 16:9, 4:3, etc., for image cropping.

Questions:

  1. Custom Aspect Ratio: Is it possible to allow users to crop their images with any aspect ratio they desire, rather than being limited to pre-set options?
  2. Maximum Dimensions with Proportional Scaling: I’d like to implement restrictions on maximum length and width while maintaining the image’s proportions. Is this feature available, or can it be added?
  3. Image Size Increase After Cropping: I’ve noticed that the file size of images sometimes increases after cropping. Could you explain why this occurs and if there’s a way to prevent it?

Thank you for your support.

Best regards, Elena

#2

Hi @elena1,

Thank you so much for reaching out to us!

Let me address your questions one by one:

  1. It is possible to set the aspect ratio as a dynamic value. However, please note that once the plugin element loads, it captures the aspect ratio, and it cannot be changed without refreshing the page. I recommend placing this setting on a separate page and saving the format for each user in the database.

  2. Unfortunately, we won’t be able to add such a feature to the plugin :frowning:

  3. This is the first time I’m hearing about such behavior. I’ve tested the plugin with both small and large-sized files, and after cropping, the images were always smaller in size than before. Could you please provide more details on how I can recreate this behavior on my side?

Hope this information proved helpful, and if you have any other questions or concerns, feel free to reach out to me here or the entire support team at support@zeroqode.com :hugs:

Best regards, :sunflower:

#3

Thank you for your answer, Dorel.

I understand now that the AWS File Uploader plugin has limited cropping features. Given this limitation, I will explore using a separate plugin like Cropper - Cut and compress images for better image manipulation. Then, I hope that I will be able to upload the result on S3 with your plugin.
Another question: It takes too long to upload the first image (whatever the size of the image), uploading time for following images is ok. Do you know why and how to manage?
Best regards,
Elena :sun_with_face:

#4

Hi @elena1,

Feel free to use any crop plugin that best fits your use case :hugs: We also have an action in the AWS plugin that allows you to upload Bubble-uploaded files to your S3 bucket!

The first upload is usually slow due to a cold start. This delay happens because the Bubble engine requires time to fire up server-side actions. Unfortunately, there’s no way for us to mitigate this on our side :slightly_frowning_face:

Best regards :hibiscus: