Services Plugins FAQs

Aws file uploader error in link with pdf files

#1

Buenas Tardes Estimados.

Detectamos un error cuando se intenta subir un documento PDF con AWS FILE UPLOADER no se genera el link correctamente pero el archivo si se carga en el Bucket de AWS.

URL devuelto cuando se carga un PDF

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image1225×94 23.4 KB

solo pasa con los PDF ya que con las imágenes el link si se genera correctamente.

El bucket es el mismo para pdf e imágenes e incluso claves y configuración son las mismas por eso creo que es un error del plugin.

Atento a su respuesta.

1 Like
#2

Ya detecté el error, Si esta cheked el MANY FILES ya funciona, pero no debería ser así.

image

#3

Hello @ferespgon6194

Thank you for reaching out to us, and apologies for the delayed reply. :pray:

To ensure there is no confusion, could you please answer the following

  1. Does the issue only occur when uploading PDF files?
  2. Could you please send us a screenshot showing how the URL looks when uploading an image, for example?
  3. When checking the “Many Files” option, does the URL return as expected?

Your input will help us better understand and address the issue. Thank you, and we look forward to hearing from you soon.

Cheers :hugs:

1 Like
#4

  1. ¿El problema solo se produce cuando se cargan archivos PDF?
    Si, solo con los PDF, Con imágenes del tipo JPG la URL la devuelve correctamente

  2. ¿Podría enviarnos una captura de pantalla que muestre cómo se ve la URL al cargar una imagen, por ejemplo?

    image
    image1194×95 23.5 KB

  3. Al marcar la opción “Muchos archivos”, ¿la URL regresa como se esperaba?
    Si marcas muchos archivos la URL la devuelve correctamenete.

Atento a más dudas y comentarios.
Saludos!!

#5

Hello @ferespgon6194,

Thank you for your prompt response and for providing us with more details!

I’ve relayed all the information you’ve shared to our dedicated team of developers, and they are actively working on a solution to address this issue. I will let you know once an update containing the fix is released.

If you have any further questions, concerns, or require assistance with anything else, please don’t hesitate to reach out to us either here on the forum or directly at support@zeroqode.com.

Wishing you a productive and successful day ahead! :pray: :hugs:

#6

Hello @ferespgon6194

A new update for the AWS File Uploader plugin is now available, and it includes significant changes to the “File URL” state. With this update (version 1.151.0), we’ve addressed the issue with the URL not returning correctly with Sign URL.

To take advantage of these improvements, please follow these steps to update the

  1. Navigate to the plugins tab in your Bubble page
  2. Locate the AWS File Uploader plugin.
  3. Select version 1.151.0 or any later version that may be available.

Once you’ve updated the plugin, we encourage you to try it out on your page and provide us with your feedback.

If you have any questions or encounter any issues, please don’t hesitate to reach out to us. We’re here to assist you.

Cheers! :hugs:

1 Like
#7

Muchas Gracias. Funciono perfectamente.

1 Like
#9

Hi @ferespgon6194,

We’re delighted to hear that the new update resolved the Sign URL issue for you!

If you’re satisfied with our support and find the plugin’s functionality helpful, we would appreciate if you could consider leaving a review for the plugin. Your review can reflect your honest experience, and you can rate it according to your satisfaction.

To leave a review for any plugin, simply go to the Plugins tab in your Bubble editor, select the respective plugin you’d like to review and scroll down to the bottom of the page.

Should you encounter any issues, have questions, or need assistance with anything else, please don’t hesitate to contact us here on the forum or directly via email at support@zeroqode.com.

Wishing you a wonderful day ahead! :hugs: