Services Plugins FAQs

AWS file uploader: Fails saving width/height with large png file

Hi,

I can not save the width and height when the file size is bigger than 10mb. I have experimented with three different sizes and the files less than 10MB works just fine.

Would you please test this out?
Here is the files that I used.

https://drive.google.com/drive/folders/11-oUGDCAAc2qhJMw7QyXbtjvftgex9s_?usp=sharing

Thanks in advance.

Hi @rio,

Thanks for reaching out and sorry for late reply. Sure, please let us test things out on our side, then get back to you with a feedback asap!

Best,
Alex

1 Like

Hi @rio,

Sorry but this issue is not reproducing on our side. We have tested your images and they are uploading successfully, as well retrieving the Images Width and Images Height values.

In order to be able to upload the images larger than 10MB, just make sure to configure this field here:

image

Hope it helps.

Best,
Alex