Services Plugins FAQs

AWS file uploader GUI BUG

Hello,

when I try to send file trought GUI uploader it works perfectly with ONE FILE only

I doesn’t work with multiple files,
It only ask me to crop on the first file
Sometimes I get stuck on the crop step but the problem
Files do not upload

Files upload when I disabled image processing

Hello @matteo.chevalier,

I wanted to clarify that the cropping function is exclusively available for single uploads. Following your feedback, we conducted tests and found that we could indeed upload multiple files to the bucket with the “Allow image processing” option enabled.

To assist you further in resolving this issue, could you kindly provide screenshots of how you’ve configured the element? This information will help us determine whether the issue stems from the plugin’s code or the settings of the element itself.

Wishing you a great weekend :hugs:

Hello @matteo.chevalier,

I hope you’re doing well!

I just wanted to follow up on my previous message. We are eager to assist you with the issue you’re facing with our plugin. To provide you with the best possible support, we kindly request that you share the requested information and any additional details that can help us understand and resolve the problem.

Looking forward to your response!

Cheers :star2: