We’re using your AWS File uploader to save video files up to our s3 bucket. It’s working fine most of the time, but around 5-10% of the time (and multiple times for certain clients), files are going missing. I’m trying to understand how that could be happening.
We have a condition on our “Save” button that prevents a new Video object from being created until the file uploader’s URL isn’t empty. We then save that URL into the video file as the Video’s URL.
My understanding of how the uploader works is that it wouldn’t receive a URL until the file was fully saved on AWS, but when we look for the file URL we’re saving into the Video object, that file doesn’t exist on AWS.
Am I misunderstanding something about how the file uploader receives it’s URL or is there a way that a URL could be created and sent to the uploader when that video is actually not saved in the s3 bucket.
Any help you could give us would be greatly appreciated.
Best,
Brian