Services Plugins FAQs

AWS File Uploader Not working

#1

Hi,

The AWS File uploader is having some very strange activity on a client’s app.

When I’ve used it on 2 blank pages I’ve been able to get it uploading to AWS all fine. However, if I put inside a reusable element or put the file uploader element onto a page with existing elements I can’t actually add any files to the file uploader. It becomes unclickable and invisible for no reason.

Is this a bug or does the file uploader have some type of logic that prevents me from using if ordinary file uploaders are present on a page?

#2

Hi @jsteven2103,

Thanks for reaching out to us, and apologies for the delay over the weekend :pray:

Our plugin uses the “Dropzone” library, which is also utilized by Bubble’s “Multi File Uploader” element. This shared library can cause conflicts in styling and functionality.

Here are two solutions to resolve the issue:

  1. Remove the Multi-File Uploader element from the page. This will prevent any styling conflicts and allow our plugin to work properly.

  2. Customize the Dropzone styling in an HTML element. This more advanced approach requires some knowledge of JavaScript and CSS. You’ll need to override the global styling applied by the Multi-File Uploader to ensure both elements can coexist on the same page without conflicts. Please be aware that this can be complex and might require significant adjustments :pray:

If you have any other question about our plugins, feel free to reach out to us here on the forum or directly at support@zeroqode.com

Best regards :sunflower:

1 Like
#3

Wow - Thanks this is super helpful!

I just tried and it worked!

I can’t believe it was so simple and I missed it haha!

Thankyou

#4

Hi @jsteven2103,

I’m delighted to hear that my suggestion was helpful. Hope it provided more details about the issue :pray:

If you’re enjoying our plugins and have some time, we’d greatly appreciate it if you could rate them. Simply go to the Plugins tab in the Bubble editor, search for the plugin by name, and award it the stars you believe it deserves with a small description of your experience!

Please don’t hesitate to reach out if you have any questions or concerns about any of our plugins :hugs:

Best regards :hibiscus:

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