hi zerocode team,
thanks for your nice plugins.
My new AWS-file-uploader is doing crasy things. trying to upload files. giving back error 403
when i try to upload more than 1 file it is uploading the other files nice. the first one has still that error.
hi zerocode team,
There a few things you should troubleshoot in your amazon dashboard : (https://aws.amazon.com/premiumsupport/knowledge-center/s3-403-forbidden-error/)
- Missing permissions to use an AWS Key Management Service (AWS KMS) key
- Bucket policy requires encryption
- Bucket access control list (ACL) doesn’t allow the AWS account root user to write objects
- CORS Settings
I am checking here everything. It is super frustrating. Cant find the problem.
Why can i write some files?
I’m noticing the same error. Were you able to figure out a solution?
No, sorry. I cant help you with this. I am still stock here. I dobble checked everything. I did everything in the manual…
I would recommend you double check everything in your setup, from misspelling to the aws region selected, identity pool id and bucket name.
Also the see that your ~/.aws/credentials file and compare the aws_access_key_id with the key id generated for your account.
If everything appears to be correct, please try regenerate a new set of keys and use them.
Also try uninstalling, and reinstalling the plugin. Placing new element after that on page.
Hi @Dumitru. I have triple checked everything in the documentation and our setup. Everything works great for images. The problem is only with video and works maybe 10% of the time which is odd.
Could you expand on this part as I don’t see anything in the documentation about aws_access_key_id.
“Also the see that your ~/.aws/credentials file and compare the aws_access_key_id with the key id generated for your account.”
@Dumitru How can I report a bug?
I’ve done some extensive testing and have a repeatable error I am getting. Please see below:
I upload a video and it throws me this error error
I can continue to try and load the video and the same error will be given.
If I then attempt and load a picture, it will work. I can then go ahead and post this uploaded picture to the social feed in my app.
After I load the picture I am then able to load in both videos and pictures no problem. However, I am only able to load the videos after I have already loaded a picture.
This definitely sounds like a plugin issue and not a bubble or a setup problem on my end as I have followed the documentation and attempted reinstalling/installing multiple times.
Can you please advise on how to log a bug report?
We’ll check this out and provide an update on the matter asap. Thanks for understanding.
Sorry for taking this long, however seems like the issue will take some time to solve it. The AWS ticket however is one of top priorities, to provide a solution for.
Looks like more users in other threads are reporting somewhat similar situations with audio and video files failing to upload.
Thanks for understanding.