AWS Uploader | Problems

[clay]

A couple of weeks ago I made a forum post:

AWS Uploader Scroll Bar

Hey, thanks for the reply. Okay Ill break it down a bit more. What I want: To be able to have a scrollbar inside the file uploader. Currently: I’ve gotten one in there once, but as soon as I flick another setting, it goes away. It seems unpredictable and I haven’t been able to narrow down which settings turn off the scrollbar (not that I know what turns it on in the first place either) [image_2021-11-04_130936] ^This image is what we don’t want (this is from the demo page of the plugin) An…

This is one of the issues I’ve been having, which I’m hoping to hear back from soon.
Another issue I’m having is the click area within the uploader element.
It works well when it’s in a group, however, when the element is placed in a popup, the clickable area shrinks to just a few pixels. It also removes the “remove file” button while in a pop.

The red rectangle in the photo above shows the area thats not clickable within the uploader element, where the green rectangle shows where you can click to use the element.

Here’s the weird thing though, also while in a popup, a scrollbar appears…

Just need some help with getting some consistency going. I need the element to be in a popup, i need the area to be clickable, i need the remove file button, and I need a scrollbar.
Any clarity would be much appreciated, thanks.

[Serg]

Hi @clay, thanks for reaching out.

@clay

This is one of the issues I’ve been having, which I’m hoping to hear back from soon.

I will reply shortly within this thread too.

@clay

It works well when it’s in a group, however, when the element is placed in a popup, the clickable area shrinks to just a few pixels. It also removes the “remove file” button while in a pop.

@clay

The red rectangle in the photo above shows the area thats not clickable within the uploader element, where the green rectangle shows where you can click to use the element.

We have pushed a plugin update, that has fixed the issues mentioned above (in case of multiple files, the uploader element expands to display all of them).

To check changes, please upgrade your plugin to the latest version (Version 1.82.0: improve NoGui element multiple files upload and selecting the folder) and give it a try.

@clay

and I need a scrollbar.

The current solution is that the uploader element expands to display all uploaded elements within it, but we will check how feasible would be to add this feature also.

Hope it helps. Please let me know if there is anything else that I can help with about our plugin.
Regards,

[clay]

@Serg

We have pushed a plugin update, that has fixed the issues mentioned above (in case of multiple files, the uploader element expands to display all of them).

To check changes, please upgrade your plugin to the latest version (Version 1.82.0: improve NoGui element multiple files upload and selecting the folder) and give it a try.

Unfortunately, I am on the current version (1.82.0) and the problem is still there, I can only click the edge of the uploader.
Any ideas?

[Serg]

Hi @clay, sorry to hear that the plugin update didn’t help.

In this case, would it be convenient for you to add our support@zeroqode.com as a collaborator of your app? That will allow us to check what’s wrong with your setup and test it out in our workspace. Also, please share the use case flow/page/user profile to be used in order to replicate the reported issue.

Enter your Bubble editor page → Settings → “Collaboration” tab → Invite a user (email).

(Note: disregard the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.)

I will check your setup and do a few tests in an attempt to find the root cause and help you fix it.
In case it is ok for you, please let me know.

Regards,

[tczerny]

I am facing a similar issue:

The remove button is showing behind the image and is not click-able.

I am using version 1.88 of the plugin. Any advice would be appreciated.

Thanks,

[Ecaterina]

Hello, @tczerny
Thanks for reaching out.

I’ve tested the File Uploader Element on our Demo Page and it works properly so far. So, the remove button shouldn’t be behind the image.
Due to the fact of overlapping the elements, you can’t remove the image.

Can you please share with us more screenshots, where we can find how your elements are placed on the page and the plugin element settings?
It will help me to investigate your request ASAP.

Best regards,

[tczerny]

Thanks for the quick Reply - See below:

In Preview Mode:

In Design Mode: (Red Arrow Points to Uploader Element)

Settings:

[Ecaterina]

Hello, @tczerny
Thanks for the screenshots.

It seems, like the issue is related to the construction of the group, where the plugin element is placed.
In order to verify it, allow me to propose you to create a new page within your app and place the plugin element there.

In case the button will remain behind the uploader element, please add our support team to the list of collaborators to your application.

To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:

Settings > Collaboration > Add email support@zeroqode.com

Note: avoid the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.

Looking to hear you soon.
Regards,