Services Plugins FAQs

Background video

How do you mute/ pause the video when you close out the pop up ? It keeps playing the sound. I have to turn around and reopen it and click on the play button again to pause it…
I also cant make the play button disappear when the video is playing…

Hi @pmichaelb,
Thank you for reaching out.

In order to play/pause the video, you have to set a workflow, when clicking on a button that will trigger the plugin workflow action Video Play/Stop BackgroundVideos A.
This action allows you to both play and pauses the video.

One option to make the button visible or not is using the Custom States (visible - type yes/no), for instance when the pop-up visible is “yes” - the play button is visible, and when the pop-up is not visible set the state to no and add the conditionals for the button.

Hope the above hints will be useful to you.
If you require any further information, feel free to contact me by providing more details about your use case, and please add screenshots of your setup.
Best regards,