Services Plugins FAQs

Blank Dropdown fields in live devployment

I am using the classify theme and the locations dropdown at the create an ad stage is not displaying the locations. It’s working in Test and all of the settings in Live are correct. The Locations all appear to be there in the database. I’ve changed text/bg colors and still no luck. Do you happen to have a solution for this?

A new deployment to live did not solve the problem. At this point I am unsure what’s happening as everything matches between Development and Live. The only difference is that the Live Location records do not have any values in the Slug field but that should not make a difference as the Slug field is not used anywhere – even when I entered a Slug value for one of the Live Location records (Virginia), it still didn’t show in the drop down box.

The Locations display correctly on the Live main (index) page in the Location dropdown, but not on the Live place_ad page. The Location drop-down on the index and the place_ad page in Development display locations correctly as well. All of the settings to display locations among the two pages and two versions are all the same.

I did notice that the Location Dropdown list in place_ad on live displays about 50 blanks in the picklist so it appears to be bound to the Location table, just not displaying the Name field for some reason…

Hi @terra,
Thank you for reaching out.

Unfortunately, I couldn’t reproduce this on my side.
Would it be convenient to share more details related to the reported issue?
Namely:

  • screenshots and/or screencasts of your setup - workflows, plugin settings (for the screencast recording, let me please suggest using the Loom tool).
  • screenshots and/or screencast of the issue you have (debugger, browser console, etc);
  • steps to reproduce your issue;

This will allow us to identify any possible cause much faster.

Looking forward to your reply. :pray:
Best regards,


Hi, again @terra,
Thanks for your reply.

It is still unclear for me since I don’t see the setup you’ve made into your Bubble editor. Could you please send us more details regarding the setup of the dropdown element, database fields, map element, and workflows for them?
This will help us understand better why you don’t get the location for the selected value.

I will be happy to assist you once you will share the screenshots of your settings with us.
Best regards, :slight_smile:

Hopefully this is enough information. Thank you so much!



Hello @terra,
Thank you for your reply.

I’ve tried to reproduce your setup on my side and the dropdown works as expected, it is displaying the Name of the Location.

Due to the fact that we have some additional questions regarding your settings, can you please add our Support Team email to the list of collaborators to your application and provide me a link to your application? This will allow us to check your settings and run some tests to fix the mentioned problem.

To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:
Settings > Collaboration > Add email support@zeroqode.com

Note: avoid the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.

Looking to hear you soon.
Regards,

Thank you for your help, I recreated the element and it worked correctly.

Hi @terra,
Thank you for your reply, glad to hear that.

In case there will be any other template-related questions, please don’t hesitate to contact me, I will be glad to help :pray:

Have a nice weekend ahead!
Regards,