Services Plugins FAQs

Brevo - no email received

It’s been three hours since three apps that use brevo to send emails are having problems, users are not receiving emails, regardless of email address.

Hello @claudiahonara,
Thanks for reaching out!

Unfortunately, we haven’t received any similar complaints. Can you please provide more details like debugger/browser console screenshots (maybe you are getting some errors there), and the video record of reproducing your case?

Alternatively, if it would be convenient for you, we would be happy to access your app directly to investigate the issue. To do so, please add our email address, support@zeroqode.com, as a collaborator of your app. Please disregard any warnings you may receive, as our email can be added to the collaborator list even if your app is on the Free plan.

Looking forward to your reply. :pray:

Best regards,
Gulce