I have the paid version of this plugin. Currently, any empty editor is only activated (aka focuses the input and allows you to type) if you click on the very first line of the textarea.
It should be focused if you click any part of the textarea. It’s incredibly confusing for end users who click and aren’t able to immediately get a cursor and begin typing.
I am experiencing this in the latest version of Chrome; I have not tested other browsers.
Any temp workaround?
Hi @liz
Thanks for your inquiry!
We’ve thoroughly tested the editor on our side, and we are currently unable to replicate the behavior where it only focuses on the first line. In our tests, clicking anywhere within the textarea successfully activates the input and brings up the cursor.
To help narrow this down, could you please check if you experience the same issue on our live demo page?
Live Demo: Advanced Rich Text Editor
To help me investigate this further, could you please provide a few more details? Specifically:
Looking forward to your reply.
We’re here to help get this sorted!
Best regards,
Support Team
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Is there an email address I can use to start a support ticket so I can share this information privately?
Hi @liz,
Of course! You can send all the details privately to our support team at support@zeroqode.com.
We definitely understand the need for privacy when sharing specific app configurations. When you email us, please include a link to this thread for context, along with your app’s URL and the Loom recording or screenshots you’ve prepared.
We’ll be keeping an eye out for your message and are ready to help you get this resolved!
Best regards,
Support Team
Browse all Zeroqode Plugins for bubble
Email sent with requested info. Thanks.