Bug in "multifile uploader" plugin?

[joaquintorroba]

Guys,

I think there’s a bug with the plugin. The field 'fileUrl brings 4 “////” instead of 2 “//” after https, which is a problem when I try to use it in API calls.

Here a quick loom video.

Am I missing something? If the answer is no, can you fix this?

Thanks in advanced!

[mina.rotari]

Hi @joaquintorroba,

Thanks so much for bringing this to our attention, and apologies for the delay in getting back to you over the weekend!

I’ve checked into this and can confirm that the issue with the URL showing four slashes instead of two is indeed present.

I’ve already escalated this to our development team for a closer look. Please note that with the holiday season, it might take a bit longer than usual to address the issue, but rest assured, we’re on it and will keep you updated on any progress.

Appreciate your patience and understanding in the meantime!

Best regards,
Support Team
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[joaquintorroba]

Great, when do you think this will be fixed @mina.rotari?
Thanks in advance!

[mina.rotari]

Hi @joaquintorroba,

Thank you for following up!

At this stage, I don’t have a precise timeline for the fix, as the development team is currently investigating the root cause. Given the complexity of plugin updates and the holiday season, it may take a bit longer than usual to implement and thoroughly test the solution.

Rest assured, as soon as I have any updates or an estimated release timeline, I’ll let you know right away. We truly appreciate your patience and understanding in the meantime.

If you have any additional questions or need assistance with something else, feel free to reach out!

Best regards,
Support Team
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[joaquintorroba]

Great, meanwhile I’ll use a find and replcae (//// >> //).
Thanks and merry Xmas!

[mina.rotari]

Hi @joaquintorroba,

Thank you for your patience!

I’m happy to let you know that a new version of the plugin (1.4.0) has been deployed, and the issue has been fixed.

Please update the plugin to the latest version in your Bubble editor, and let me know if everything works as expected.

If you have any additional questions or run into any issues, feel free to reach out—I’m here to help!

Best regards,
Support Team
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[joaquintorroba]

Great, I’ll test it. Thanks!

[mina.rotari]

Hi @joaquintorroba,

I just wanted to kindly follow up to see if you’ve had a chance to test the new version of the plugin.

Please let me know if everything is working as expected or if there’s anything else I can assist you with. Your feedback is invaluable to us!

If you’re enjoying our plugins and have a moment, we’d be thrilled if you could leave a quick review. Simply head to the Plugins tab in the Bubble editor, search for the plugin, and rate it with the stars it deserves.

You can also share your experience on these platforms:
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Your support means the world to us and helps inspire better products for the Bubble community!

Thanks again, and wishing you an amazing week ahead!

Best regards,
Support Team
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[joaquintorroba]

Hi @mina.rotari,
I’ll get back to you by the end of the week.

[blake]

I’m having a significant issue with this plugin. The uploader doesn’t appear at all. Your bubble plugin demo page also does not show the uploader with many JavaScript errors. I use this plugin throughout a couple of my applications, creating a huge issue. Can someone look at this ASAP?

[mina.rotari]

Hi @blake ,

Thank you for reaching out!

We’ve checked the Demo Page for the Better Multi File Uploader plugin, and everything is functioning as expected.

To assist you more effectively with the issue you’re experiencing, could you please provide us with additional details about your setup?

Specifically, we’d appreciate it if you could share:

• The Full Plugin Name and Link.
• A detailed description of your use case.
• Screenshots or screencasts showing how you’ve set up the workflow, the plugin element configuration, the problem occurring, and what you were expecting instead. (For recording screencasts, Loom is a great option!)
• The type of device and operating system version you’re testing on, as well as the version of the plugin you have installed.
• If error messages appear during the issue, please make sure your browser console is open during the recording and share a link to the screencast.

Additionally, if there’s an update available for the plugin, could you try installing it to see if that resolves the issue? If the problem persists, please provide the requested details above so we can assist you further.

We also recommend thoroughly reviewing the demo editor page and the documentation for successful plugin integration.

Looking forward to your reply!

Best wishes,
Support Team
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[blake]

Sorry, this is about this multi-file uploader:

Templates for Bubble

https://redubleplugins.bubbleapps.io/multi-uploader.

I didn’t realize these were different plugins.

[blake]

@mina.rotari Can you take a look at the plugin I linked? It is the other multi-file uploader that I’m having issues with.

[mina.rotari]

Hi @blake ,

Thanks for clarifying! I’ll take a closer look at the plugin you linked and get back to you shortly.

Best,

Support Team
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[mina.rotari]

Hi @blake

We’ve just tested the demo page (https://redubleplugins.bubbleapps.io/multi-uploader) and didn’t encounter any issues — the uploader is displaying and functioning as expected.

Could you provide more details about the issue you’re experiencing? For example:

• Are there any specific conditions or workflows triggering the problem?
• What browser/device are you using?
• Could you share any relevant screenshots or logs of the JavaScript errors you mentioned?

This information will help us identify the root cause and assist you more effectively. Looking forward to your response!

Best regards,

Support Team
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[blake]

I get the following error in the console:

[mina.rotari]

Hi @blake,

Thank you for sharing the JavaScript error.

We’ve carefully reviewed the demo page again, and everything seems to be functioning as expected on our side. We didn’t encounter any errors, which leads us to believe that the issue you’re experiencing might be related to:

• Another plugin conflicting with the Multi-Uploader.
• Specific workflow actions.
• Plugin element settings within your application.

To help us pinpoint the root cause, could you please share additional details, such as:

1. Your current setup: Screenshots or screencasts of the plugin element settings and workflows connected to it.
2. Browser and device: The browser and device you’re using during testing.
3. Step-by-step replication: A description of the exact steps to replicate the issue in your app.

This information will allow us to investigate further and provide accurate assistance. Let us know if you have any other concerns, and we’ll be happy to help!

Looking forward to your reply.

Best regards,
Support Team
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[mina.rotari]

Hi @blake ,

I wanted to follow up and see if you’ve had a chance to go over the steps we shared earlier. If the issue persists or if there’s anything else you’d like help with, please don’t hesitate to let us know.

We’re always here to assist and would be happy to help address any challenges you might be facing.

Looking forward to your reply! :pray

Best regards,