Services Plugins FAQs

Bug when using the workflow set date Air Date/Time picker

Hello !
I’m using the Air Date/Time picker and I have some issues when using the workflow to change the date of a date/time picker dynamically.
I want two date/time pickers to share the same date when one of them is selected, but I get an error message even though the workflow applies : the date is set in the other date/time picker.

Do you know what could be the issue here ?


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Thanks a lot

Hi @marie, thanks for your message.

Today we’ve pushed a plugin update that fixed some earlier reported issues (including the one related to dynamical change).

Please upgrade the plugin to the latest version (3.11.0 - Fixed custom state “blocked day”), refresh the application, and see if your issue has been solved too.

Please let us know if it got solved. If it still persists, please provide a video with your use case and desired result, we will check it.
Looking forward to your reply.

Regards,

Hi !
I updated the plug-in and refreshed but the issue is not solved, here’s a video : Loom | Free Screen & Video Recording Software

Thanks

1 Like

Hi @marie, thanks for the provided video.
I’ve tried to reproduce your case on our side and so far no error appears:

A possible cause could be a conflict with third-party plugins or workflows.
Allow me to recommend creating a test page, where you can recreate the required Air Date/Time Picker functionality and add step by step other page elements, to see what is conflicting in fact.

Hope it helps. Please let me know if any other plugin-related help is required.

Regards,

1 Like

That’s funny, it happens even in an empty page…
I doubt the issue comes from another plug-in, this one is the only one I added to those in my Canvas-template app
Weird issue

Hi @marie, thanks for your reply and provided video.
Our developer team is now considering it and once any feedback/fix will become available, I will let you know.

Thank you for understanding.
Regards

Hi @marie, thanks for your patience.

We have pushed a plugin update, that fixed the above-mentioned issue with an error on two plugin elements on-page.
To check changes, please upgrade your plugin to the latest version (Version 3.12.0: Fixed custom state “change day”) and give it a try.

Please let me know if I can help with anything else related to our plugins.
Regards,

Regards,