Services Plugins FAQs

Bug with Fuzzy Search

I have a bug where the fuzzy search plugin function only works if you have resize the page. Initially, you get no results but if I adjust the page size (either by making it smaller or even making it smaller and then returning to original page width) it then works.

Any ideas on what I can do to fix this?

Hi @jordan.robertson,
Thanks for reaching out!

Due to the fact that we have some additional questions regarding your settings, can you please add our Support Team email to the list of collaborators to your application? This will allow us to check your settings and run some tests to fix the problem.

To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:

Settings > Collaboration > Add email support@zeroqode.com

Note: avoid the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.

Looking forward to your reply.

Best regards,
Gulce

@Gulce Done! Thanks for looking into this. It’s on the kiosk page.

Jordan

Hi @jordan.robertson,
Thank you for granting access to your app!

I have identified that the issue is caused by the visibility settings of the group containing the input element. As the group is not initially visible on the page load, it affects the functionality of the plugin.

To resolve this:

  1. Show the input element when the “staff” button is clicked. This can be achieved by adding a workflow event to the button that sets the input element’s visibility to visible.Screenshot by Lightshot
  2. Similarly, hide the Search&Autocorrect B element on the page load and show it when the staff button is clicked. Screenshot by Lightshot

These changes should ensure that the input element and Search&Autocorrect B element is properly displayed and functional when the staff button is clicked. You can also check our test page (zq_test) to see the changes I made and the result.

If you need any further assistance, please let me know.

Best regards,
Gulce

Thank you @Gulce. I really appreciate your help

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