Services Plugins FAQs

🐛 Bug with the Modern Rich Text Editor (Editor.js) plugin

Hi Zeroqode Team!

The Rich Text Editor’s HTML output doesn’t show a youtube video that gets pasted in.

See Video Example

Steps to Reproduce:

  1. Visit this page

  2. Paste this link into the editor: https://www.youtube.com/watch?v=LUTZ1NltzrQ&t=304s

  3. Notice that the HTML output doesn’t reflect the video.

Please fix, thanks!!
Jordan

Hey @jordan4 ,
Thank you for contacting us and sorry for long wait due to the weekend.

I have passed this information on to the development team and they will check what the problem is. As soon as I have information from them, I will definitely contact you.

Thank you for your understanding!

Best Regards,
Anton

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Thank you @AntonZ - I look forward to hearing back.

Hi @AntonZ - do you have any update? My users are attempting to post videos and can’t. Hoping we can get this fixed asap. Thanks

Hey @jordan4 ,
Thank you for your reply.

Our developers are working on solving this problem, unfortunately I can’t tell you the exact time when the task will be completed, as I don’t know exactly, but rest assured it won’t take too long.

As soon as I get an answer from them, I will definitely contact you.

Thank you for your understanding and patience!

Best Regards,
Anton

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Thanks @AntonZ - I actually just found & implemented a workaround so no rush anymore. Sorry for bugging :slight_smile:

Hey @jordan4 ,
Thank you for your patience.

I’m excited to share that we have effectively resolved the issue with the Modern Rich Text Editor (Editor.js) and have updated it to version 1.114.0 (Enabled embed video in “Value (HTML)” state).

Could you kindly update the plugin within your app to this latest version and confirm whether everything is now operating smoothly? :blush:

Feel free to explore the plugin’s functionality on our demo page.

Your patience and cooperation throughout this process have been greatly appreciated.

Best Regards,
Anton

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Thank you! It seems to work great.

Hey @jordan4 ,
Thank you for confirmation.

Glad to be helpful. Please feel free to reach us again when you need some help or assistance. It will be a pleasure to cooperate.

By the way, if you like our plugin you can rate it by going to the Plugins tab in Bubble editor. Find the plugin by name and give it as many stars as it deserves. We would appreciate it a lot!
Additionally, if you’re open to sharing your complete experience with Zeroqode, please feel free to do so here: Review

Best Regards,
Anton

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Thanks @AntonZ - I’m unfortunately having another issue with this plugin. When a copied image gets pasted into the rich text editor, it seems to work most of the time, but sometimes it loads eternally & does not:

Any ideas?

Hey @jordan4 ,
Hope you are doing well.

I checked our plugin demo page and did not find the problem you reported in your post, the plugin works as it should.

In this video, I showed how I inserted an image via Ctrl+V and it loaded without any problems more than 10+ times. (Video)
Check it out for yourself and make sure it works as it should on our demo page

Have a nice day! :sunny:

Best Regards,
Anton

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Thanks @AntonZ - but I discovered what is happening:

When the Rich text editor is inside of a POPUP, it works great the first time.

But then, after the popup gets hidden once (and reset) - it doesn’t work thereafter.

See video

See demo page

Let me know if you have any tips or fixes, thanks!

Hey @jordan4 ,

I tried to recreate the problem you mentioned in your video but everything seems to work as it should, please check my test page and see for yourself.

Most likely your problem is a misconfiguration of the plugin/workflow.

Have a great day!

Best Regards,
Anton

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@AntonZ - thanks for the test page, that helped me figure out where the bug is!

The difference is this:

Screenshot 2025-03-17 at 10.34.17 AM

When privacy rules are applied and images are attached to the parent group’s thing, and only on the SECOND popup upload, THAT is when the bug occurs.

See video here

(I just did this on your test page)

Would you mind trying that in your test page to see if you get similar results? If so, can you please fix?

Thanks!

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Hey @jordan4 ,
Thank you for your reply.

Let me check with the development team on this issue and once I have an answer from them, I will definitely get back to you.

Thank you for understanding.

Best Regards,
Anton

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Hello, I am facing issue to edit the existing text in editor.js. However, adding new text is all working fine. I also noted that this is only happening where I am using editor.js in both read and write mode.
This is happening with latest version of plugin. I downgraded to 1.107.0 . It’s working fine in that version !
Here is the video for the issue: Video Link

Hey @pallavi ,
Thank you for contacting us.

To understand better your use case, would it be convenient to share the following information:

-Screenshots/Video of your plugin element’s configuration.
-Workflows associated with the plugin.
-Any additional details you believe are important for us to replicate and understand your use case.

Looking forward to your reply.

Best Regards,
Anton

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