Services Plugins FAQs

Calendar retrieves some calendars but not others

Hi,

Using Google Calendar + Offline and the free Google Calendar plugin, I’m able to retrieve some Google Calendars, but not others. There seems to be no systematic reason why some calendars are pulled and others are not. To be clear, these are different calendars within the same Google account.

Hello @kefa.kabanga

Thanks for reaching out!

Please be sure that the request calendars are public and have the right permissions: https://support.google.com/calendar/answer/37082?hl=en

Also check that specific calendars from same account are set correctly.
Hope this helps.
:pray:

Alternatively share with us more details, like steps to reproduce the issue, console.logs, details about accounts, permissions/scopes, etc so we could help you better.

Regards,
Dumitru

Thanks Dumitru,

I have two Google Accounts with exactly the same sharing permissions in Google which I can independently log in to using the Google Calendar plugins. Both are @gmail.com extensions. On one of them, the calendar gets retrieved and displayed within Bubble’s calendar. On the other, nothing happens. What’s more, the other account has more than one calendar, as calendars have been shared to it from other Google Accounts. These calendars can be called up and displayed within Bubble. None of the calendars involved are public, yet some show and some do not, even though the configurations are exactly the same. It doesn’t matter which browser either.

I’ll demonstrate with calendar 1, calendar 2a, and calendar 2b. Calendar 1 works, calendar 2b works, calendar 2a does not.

Calendar 1 that I can pull up everything:

Calendar 1’s google calendar permissions:

Calendar 2a cannot pull anything:

Calendar 2a’s settings in Google:

Calendar 2b can be pulled from within Calendar 2’s dropdown in Bubble

I therefore don’t know how to reproduce the issue as I don’t know where the issue is. I don’t know where to find console.logs. The permissions / scopes are the same as in the Zeroqode Google Calendar + Offline plugin documentation.

Hi @kefa.kabanga,

Let me jump in here to help. But are you actually logging in with different gmail accounts in order to view the calendar data properly?

As discussed it here:

You should be able to view the calendar data properly by switching the accounts, meaning you need to log out and log in with the other account if you want to view its data. :pray:

Hi Alex,

Thanks. This problem is very different from the other problem. With this problem, I’m able to retrieve and view calendar events of some calendars when I log in with some gmail accounts, and am unable to retrieve and view of some calendars when I log in with other gmail accounts, despite the gmail calendars having the same sharing settings as each other. Moreover, within the same gmail accounts, I am able to retrieve and view some calendars but not others. In the other problem, I couldn’t log in to Google Calendar without first logging out of Bubble and logging in with Google Calendar in the same workflow. The issues are not related. Do you have an explanation for this issue as elaborated in the images above?

Hi @kefa.kabanga,

Could you please add our support@zeroqode.com account to your Settings/Collaboration tab so we can check on this issue inside your app and give a complete feedback after proper investigation. We’ll debug it based on your business logic and explain where the roadblocks are.

Please tell us your app name and page name where this issue occurs on test, and the exact steps to follow (the user-flow) so we can reproduce it.

Note: avoid the warning message regarding plan, as we are an agency and you can easily add our account.

Thanks in advance for your patience. :pray: