Services Plugins FAQs

Cam Capture..How do I Prevent Automatic Saving Once Stopped

It seems that the video is saved to File manager once the cam capture stops even if you use a custom state how do I prevent this. Also changing file upload to no and using local video URL to play video doesn’t work the video player doesn’t show the cam captures recorded video when this happens.

Hello there @GMTR,

Thank you for your purchase, and sorry for the delayed reply over the weekend.
We’ve tested the “Upload File: No” setting, and it successfully prevents the video from being automatically uploaded to the Bubble File Manager.
See the screenshot below:
image

Feel free to test it out using our Test Page. Let us know if it works as expected on your end or if you encounter any issues.

Regarding the video URL issue, it seems that the video URL might be accessed before it has been fully generated by the plugin. We recommend adding a slight delay (around 1-2 seconds) before referencing the video URL in your workflow. This gives the plugin enough time to process the video and generate the correct URL, ensuring that it can be used properly in the plugin element.

Please give these suggestions a try and don’t hesitate to reach out if you continue to face any difficulties.
Looking forward to your reply!

Best regards,
Support Team
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It seems to not work the video players dynamic link is localvideourl and I added up to a 2.5 second delay and it still doesn’t work. PS when I try to create a dynamic text to display URL in a text nothing shows up once I put the uploader to no
Screenshot 2025-04-10 8.43.18 PM
Screenshot 2025-04-10 9.21.19 PM

Hi there, @GMTR

Thank you for your response and the additional information provided.
We will look into it and get back to you as soon as we hear from the development team.
Appreciate your patience and understanding.

Best regards,
Support Team
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How soon will I hear back typically?

Hi @GMTR,

Thanks for your reply! We’ll get back to you as soon as we have any updates from our dev team. Really appreciate your understanding and patience in the meantime.

Regards,
Support Team
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Praying for a positive outcome

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Any update? this plugin is a big part of my application lol

Hi @GMTR,

I appreciate your patience!

To achieve the desired workflow, please ensure that the “CampCapture” element has File Uploads Enabled set to “yes”
image

and Download on Finish set to “no”
image.

Additionally, verify that your “video player element” is receiving the correct dynamic link
image.

You can check the workflow on the test page.
Feel free to check the plugin’s documentation.

Please let me know if this resolves the issue or if you require any further assistance.

Regards,
Support Team
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