Services Plugins FAQs

Cannot provide both id_number and ssn_last_4 unless they match

I’m getting an error that reads “Cannot provide both id_number and ssn_last_4 unless they match”. Anyone else running into this for stripe marketplace plugin?

Hi @bashir.bashir, thanks for reaching out.

To be able to help you, please provide as many details as possible. Namely:

  • steps to reproduce your issue;
  • screenshots and/or screencasts of your setup - workflows, plugin settings (for the screencast recording, let me please suggest using the Loom tool).
  • screenshots and/or screencast of the issue you have (debugger, browser console, etc);

Looking forward to your reply.

Regards,