Services Plugins FAQs

Cannot Register New Users on Uplance Template

Hi
I’ve just purchased the Uplance template, and the registration does not work

Head to: Guild App and try to manually sign up (or sign up in any other way actually), I’m presented with the error: “We weren’t able to complete your action. Please try again…”

I definitely don’t have sign up errors (see images attached) and it is still breaking

Please help :pray:


Hello, @alex7
Thanks for reaching out with your request.

We have tried to sign up within your application and the result was successful. Please find my screencast below:
https://www.loom.com/share/e6ef6adb8dd64168bfca6f3194dea6c9

Both log in as Freelancer and Client are workable. So, unfortunately, we can’t reproduce your error on our side.

In case you will face some additional issues with the login page, please analyze this documentation:

Hope your app will work on your side.
Best regards,