Services Plugins FAQs

Cannot save QR Code generated image in Android device

I am trying to generate QR Code with Zeroqode QR plugin based on an employee’s unique ID and save the generated image in the employee’s database.

I was successfully able to do this on everything BUT an Android device where the generated image is NOT saved even though I have confirmed that the QR code is generated.

Here is the workflow to generate QR Code:

I made two ways to save the generated image to make sure it will be saved:

  1. Save the QR code once the image is generated

  2. Click a button in the subsequent step to save the image

But neither seems to be working with the Android device.

Is there a known limitation with the plugin? or I am doing something wrong with the workflows?

Thank you!

Hi @manabu
Thank you for reaching out and using our product.

We will investigate your report and get back to you as soon as possible. :pray:t2:

Thanks for understanding.

Best,
Gulce

1 Like

Hi Gulce,
Thank you for your reply.
Just wondering if you guys have any updates?

Best,
Manabu

Hello! @manabu
Glad to announce that we have updated the plugin with the new Version: 1.27.0.

It should fix the issue you have reported when using Android.
Please change the plugin version in your app to the latest one and let me know if it worked. :slightly_smiling_face:

Have a nice day!

Best,
Gulce

@Gulce
It worked!! thank you so much😊

Hi @manabu
You are always welcome!

Please feel free to reach us any time you have any questions.

Best regards,
Gulce