Services Plugins FAQs

Changing the information of credit card

Help Needed
#1

Hello

I want to buy zeroqode video course.
I register the information of credit card and it was not successful.
So, I want to change the credit card, but the page to change the information is not find.

Let me know hot to proceed this.

Thank you.

1 Like
#2

Hi @Masumi, thanks for reaching out.

For a better understanding of your case, please share (in a Direct message, for your convenience),

  • the mail with which you registered on our site.
  • what subscription plan you’ve chosen (MVP, IPO or Lifetime access)

It will allow us to provide support much faster.
Looking forward to your reply.

Regards,

#3

Hello @Serg

Thank you for your response.
I have send you the DM.
Please confirm it.

Thank you.

#4

Hi @Masumi,
The DM message is well received and passed to the team for research. Once any news will become available, I will let you know asap.

Thank you for understanding :pray:

Regards,

1 Like
#5

Hi @Masumi, thanks for your patience.

A solution in your case is to follow these steps:

  • log to the Zeroqode Lab site
  • select and press on the MVP subscription plan
  • introduce data for another available bank card
  • pay the subscription plan.
    In this case, a new bank card will be attached to the user’s registered email.

Please let us know if we can help with anything else related to our products.

Regards,