Charged full price black friday, outside card processor, blank template?

[johnhancock]

Hi

I bought the lifetime course support, it was supposed to be
42% off but was charged $199.00 full price, HELP! I need a
blank template, where can i get it?

No email or phone number for support? Can i use my bank
processor that I’m currently using? I was going to buy a template
but without the promised discount, no way. If i cannot resolve
these issues how do i get a full refund? No company email to
send a refund request to, not good. Any help you can offer
will be greatly appreciated .

Sincerely,

John Hancock
Metro Criminal Investigations
520-526-2929

[Serg]

Hi @johnhancock, thanks for reaching out, and sorry for the inconvenience met during our service purchase.
In a short time, a discount amount will be refunded to you.

@johnhancock

I need a
blank template, where can i get it?

Please note that “Lifetime access” purchased on Zeroqode Lab - relates to access to our courses only (+ discount and deals mentioned here).
To get a certain template, you need to purchase it (if it is a paid one), see all available here: Ready-Made App Templates for Bubble | Zeroqode .
To apply the discount on template purchase, on the checkout popup on the Bubble marketplace be sure to apply the discount code in capslock and see how the price changed:

@johnhancock

No email or phone number for support?

We are glad to help with any question related to our products here on the forum, on our website through the intercom, and by mail to support@zeroqode.com

Hope this information will help. Please let me know if there are any other questions that I can help you with.

Regards,