Hi @natalieh,
Thanks for reaching out.
Due to the fact that we have some additional questions regarding your settings, can you please add our Support email to the list of collaborators to your application and provide me a link to your application, so I can take a look?
To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:
Settings > Collaboration > Add email support@zeroqode.com (disregard the warning, our email can be added to the collaborator list even if your app is on the Free plan). And please let me know the page name where the issue is found.
This will allow us to identify any possible cause much faster.
Hope to hear from you soon!
Best,
Gulce