Hello, I have been using the compress from URL for a few months without issue. But today I found the Compress for URL is not working. I am getting a “Failed to fetch” error. The URL I am using to test is: https://upload.wikimedia.org/wikipedia/commons/0/0e/Torii_path_with_lantern_at_Fushimi_Inari_Taisha_Shrine%2C_Kyoto%2C_Japan.jpg
Any help on why it stopped working would be appreciated.
Hi @MikeA,
Thank you for your message. 
Could you please check the browser console for any errors or messages that might help us pinpoint the issue and identify the root cause?
This might be related to the recent Heroku server outage.
https://status.heroku.com/incidents/2822
We’ve confirmed with our development team that the Heroku service is currently down, and some functionality of our plugin relies on it.
We’ll notify you as soon as the Heroku service is up and running again, and everything, including the plugin functionality, should be restored.
We apologize for the inconvenience and appreciate your understanding and cooperation.
Best regards,
Support Team
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Any update on getting the compressor working again?
Hi @MikeA,
Thank you for your message and your patience. Our team is actively working on this and closely monitoring the Heroku servers. After reviewing the Heroku logs, we confirmed that the server was affected by a broader platform-level issue, rather than a code error. Although their servers have been partially restored, they are still experiencing difficulties processing all the data, which is causing delays and errors.
We are also exploring alternative solutions and plan to transition to more reliable services, potentially adding one or two additional services. However, this research, approval, and integration to all plugins will take time.
As soon as I have any updates from the Dev team, I will reach out to you immediately.
If you notice any changes within the plugin performance please let us know.
Thank you for your understanding and cooperation.
Best regards,
Support Team
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Hi @MikeA,
We’re happy to inform you that Heroku’s service has been successfully restored. As a result, all plugins should now function properly without requiring an immediate update.
In parallel, our dev team is actively working on migrating all plugins to a new infrastructure, which includes both a primary and backup server, to ensure greater long-term stability and reliability. 
Restoring Heroku was a temporary but important step to minimize disruptions and maintain normal plugin functionality—we fully understand how critical this is for your live product.
Please stay tuned for upcoming updates as we continue to roll out improvements and new versions.
Thanks again for your patience and continued support.
Wishing you a great weekend ahead!
Best regards, 
Support Team
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