Hi there. I’m using the countable throughout my site - in general super-helpful!
I’ve run into an issue where I can’t get it to work on a particular form input field - I think because that input field is initially hidden on page load - it only shown as part of a set of dynamic form builds as the user progresses.
Any ideas?
Hello @david11,
Thank you for reaching out to us.
It is indeed possible to make the plugin function properly even when the input field is initially hidden on page load. Just ensure that the plugin element “Countable” is also initially hidden and becomes visible alongside the input.
To better understand the issue you’re experiencing, could you please provide more details? Specifically, we would appreciate screenshots and screencasts that show your workflow setup, the plugin element, the problem you’re encountering, and the expected result. For recording screencasts, I recommend using the Loom tool.
When recording, please proceed step by step and enable the browser’s console, especially if there are any error messages. Share the link to your video with us so we can better understand your use case.
These details will help us reproduce your setup on our side and investigate the issue.
Thank you once again, and we look forward to your reply.
Best regards,
Stefan