Countable throwing error

[user9]

I have set up a basic example with a multiline input and countable. When I call the countable action to get the counts I get this:

I just installed the plugin and am using the latest version.

Here is the multiline input properties:

I have tried turning on/off the Limit Characters option - it makes no difference (I don’t care able limiting characters but tried anyway).
And the countable properties:

countable and the multiline input are inside of a repeatable group if that matters.

help!

[diana.c]

Hi @user9!

Thanks for reaching out.

@user9

I have set up a basic example with multiline input and countable. When I call the countable action to get the counts I get this:

@user9

countable and the multiline input are inside of a repeatable group if that matters.

In order for the countable plugin to “read” each multiline input in a repeating group, you will need to insert dynamic ID attributes.

You can see my set-up below:

1. I have a repeating group with the content type “DCh”.
   

   

2. In the Multiline Input’s ID attributes, I’ve inserted the dynamic data: Current Cell’s DCh’s unique ID - this will make sure each Multiline Input has a separate ID.
   

   

3. I’ve set up the same thing on the Countable’s ID, making sure it reads only the current cell’s character count:
   

   

4. Also, I inserted a text box that will “display” the count in each cell.
   

   

And this is the result:

Let me know if this helps!

Best regards,
Diana