Services Plugins FAQs

Double voice when video autoplay is enable

Hi,

When auto play is enable, and the user presses pause, it keeps playing and you can clearly hear 2 voices in the background. When auto play is not enable, no issue.

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I am using this plugin version.

Any update on this one?

Hello @clovis, thank you for your message, and sorry to hear that you had issues with the Video Player plugin.

We have tested the video element with different types of files, with the option ‘play video automatically on load’ checked, though did not manage to reproduce the double sound/audio issue when pausing the video on our end.
Therefore, I would like to ask you to give us access to your app so we can test the auto-play functionality inside your app and help you sort it out. Will it be convenient for you to add our support@zeroqode.com account to the list of your collaborators for this?

Waiting for your reply.
Have a good rest of the day!