Services Plugins FAQs

Drag & Drop - RG within RG creates a BUG

Hi team,

I’m struggling with using your plugin when it comes to nested RGs. Drag and drop work well but RG gets crazy with sub RG. I wonder if there is any easy fix for this?

Screenshot 2023-02-06 at 17.59.44


after drag and drop
Screenshot 2023-02-06 at 17.59.54

Hi @napromo12_zq,
Apologies for the late reply. :pray:

Could you please help us by providing a bit more details like steps to reproduce the issue, plugin setup screenshots, and Repeating groups setup screenshots (or maybe would be better a video recording. You can use Loom to record the screen)? The step-by-step description will help us to reproduce your issue and will decrease the misunderstanding possibility. :pray:

Thank you! Looking forward to your reply.

Best regards,
Gulce

Hi @Gulce

here’s a loom video demonstrating the problem:

here’s a loom video showing my setup:

Let me know if you need more details!

Hi @napromo12_zq,
Thank you for the videos!

Please let me try to reproduce your use case on my end, I will get back to you with feedback as soon as possible.

Best regards,
Gulce

Hi @napromo12_zq,

Due to the fact that we have some additional questions regarding your settings, can you please add our Support email to the list of collaborators to your application and provide me a link to your application, so I can take a look at the issue you have (we will create a separate test page to perform plugin tests on it and copy the page where you have faced the mentioned issue)? :pray:

To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:

Settings > Collaboration > Add email support@zeroqode.com. You can do this even if your app is on the Hobby plan, as our account is on an Agency.

Thank you!

Best regards,

hi @Gulce

apologies, but the project is too sensitive for me to invite you. What we can do:

  • you can invite me to your test environment so I can set it up for you
  • I can give you app id of the testing env app and you will give me access to test version of the plugin so I can set it up there.

Please let me know how to move forward!

Hi @napromo12_zq,
Apologies for the late reply due to the weekend. :pray:

I was able to reproduce the issue you are having. I’ve passed your use case to the developer team, we will need some time to investigate it and I will get back to you as soon as I have any updates regarding the issue.

In the meantime, please let me know if you need any additional information.

Best regards,

hi @Gulce

I’m a following up. Did tbe dev maybe find some time to have a look at the plugin? Thank you!

Hi @napromo12_zq,
Sorry for taking some time to get back to you on that.

No updates yet. Unfortunately, we have quite a workload on our development team and the investigation of your request might take some time. As soon as I have any news I’ll get back to you. Hope for your understanding. :pray:

Best regards,
Gulce

Hi @napromo12_zq,
Thank you for your patience. :pray:

We’ve updated the plugin and fixed the issue with the nested repeating groups. Kindly ask you to upgrade your plugin to the latest version (1.20.0.) and give it a try.

In case I can help with anything else, please let me know.

Best regards,
Gulce

Thank you so much @Gulce & team for the effort! I really appreciate it as I’m using this plugin for core functionality of the app.

I will review it and let you know if I have any issues.

Best

1 Like

hi @Gulce

the functionality is much much better. The child RG is kept to the parent, the only issue is that once you have more then one item in the Children RG the rows disappear (all except the 1st one)

I recorded a video showing the behaviour Loom | Free Screen & Video Recording Software | Loom

Let me know if you need any additional information from me to help solve this issue!

Hello @napromo12_zq,
Apologies for the late reply due to the weekend. :pray:

Unfortunately, I was not able to reproduce the issue you reported.

Can you please take a look at my test page and compare it to your setup? Zeroqode-demo-23 | Bubble Editor

If that doesn’t help please share another screen recording showing all your setup so that I can reproduce it on my side.

Thank you!

Best regards,
Gulce

hi @Gulce thank you again for taking the time.

Indeed looks like your setup works. I’m pasting mine for your reference, maybe there is a devil in the details.




As you I also use the draggable element for the RG children list so here is my setup although I’m not sure if that matters as you do have it also set up. The difference is that you search for items directly I use LIST





@Gulce

I found a fix - enable empty area needs to be unchecked

Screenshot 2023-03-06 at 22.17.19

Hi @napromo12_zq,

Glad to know it is sorted now! :slightly_smiling_face:

If you like our plugin, you can rate it by going to the Plugins tab in the Bubble editor by sharing your experience with the rest of the Bubble community. You can find the plugin by name and give it as many stars as it deserves. We would appreciate it. :pray:

Best regards,
Gulce